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Retail Store Manager - Beyond of Ada

Bill & Paul's Sporthaus

Grand Rapids, MI

Job Description

Job Description

Beyond of Ada is seeking an energetic, customer-focused Retail Store Manager to lead daily store operations, drive sales, and create an exceptional shopping experience for every customer. This hands-on leadership role is responsible for overseeing store performance, managing staff, maintaining merchandising standards, and ensuring operational excellence.

Responsibilities

  • Lead, coach, and develop store associates.
  • Deliver outstanding customer service and foster a welcoming environment.
  • Drive sales performance and support achievement of store goals.
  • Oversee store opening and closing procedures.
  • Manage cash handling, POS transactions, deposits, and daily reconciliation.
  • Maintain store presentation, cleanliness, and visual merchandising standards.
  • Monitor inventory, stock replenishment, and loss prevention efforts.
  • Resolve customer concerns professionally and promptly.
  • Support promotions, special events, and seasonal merchandising initiatives.
  • Ensure compliance with company policies, procedures, and safety standards.

Qualifications

  • Previous retail management or leadership experience required.
  • Strong customer service, communication, and leadership skills.
  • Proven ability to motivate a team and drive results.
  • Excellent organizational and problem-solving abilities.
  • Experience with POS systems and basic computer applications.
  • Flexible availability, including evenings, weekends, and holidays.

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to lift and move merchandise up to 25 pounds.
  • Frequent bending, reaching, and carrying merchandise.

Why Join Beyond of Ada?

We offer a positive, team-oriented culture, employee discounts, flexible scheduling, and the opportunity to help shape a growing retail destination in the Ada community.

Ready to lead a great team and create memorable customer experiences? Apply today and join Beyond of Ada as our Retail Store Manager.

A background check is required for all offers of employment.

Apply
Vacancy posted 24 days ago
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