Java developer

Java Developer

Client - Toyota Tsusho Systems (TTS) - Plano TX

Location: Plano TX – Hybrid 2 days.

Job Summary:

We are seeking a Senior Java developer with a product team environment experience. In this role, you will be responsible for handling high-impact production issues, analyzing incidents, and ensuring smooth functioning of our retail e-commerce systems. You'll work closely with cross-functional teams including L1 support, business, developers, QA, and DevOps to ensure timely resolution of issues and optimal customer experience.

Key Responsibilities:

• Own and manage complex production incidents, ensuring resolution within SLA and minimal customer impact.
• Debug and resolve application-level issues in Java-based or Python-based microservices and platforms.
• Analyze logs, monitor system performance, and perform root cause analysis of recurring issues.
• Conduct in-depth root cause analysis (RCA) and drive permanent fixes through collaboration with L3/engineering teams.
• Monitor production systems using tools like Splunk, ELK, New Relic, Grafana, or similar observability tools.
• Support e-commerce modules such as product catalog, order management, checkout, and payment integrations.
• Contribute to support readiness for new feature rollouts and seasonal traffic spikes (e.g., Black Friday, holiday season).
• Improve support processes and documentation
• Participate in P1&P2 issues calls and drive them, incident war rooms and post-incident reviews.

Required Skills and Qualifications:

• 6+ years of experience in preferably in high-volume retail or e-commerce environments.
• Strong proficiency in Java (for debugging backend services) or Python (for scripting and automation).
• Solid understanding of distributed systems, APIs, microservices, and RESTful architecture.
• Deep experience in analyzing logs and troubleshooting issues using Production support tools.
• Familiarity with CI/CD pipelines, Jenkins, and Git-based source control.
• Ability to triage, communicate, and escalate effectively under pressure.
• Excellent documentation and communication skills.