Membership Coordinator - Abingdon, VA

Job Description

Job Description

About This Role

The Membership Coordinator provides regular clerical and administrative support to Club staff; prepares correspondence and reports, maintains schedules and calendars; answers telephones and maintains electronic and hard copy files.

1. Performs regular secretarial duties, preparing correspondence and reports as requested by supervisor and composes draft letters following established formats. Proofreads all materials for accuracy prior to supervisory review and signature.
2. Maintains master schedule of Club activities and events, collecting and disseminating information to Club staff, volunteers, members and families as instructed.
3. Answers telephones, providing general information, referring callers to other staff or taking messages as necessary.
4. Maintains electronic and hard copy filing systems, making sure they are accurate and timely and facilitate easy retrieval of information.
5. Monitor office supply inventory and lets Site Coordinator know what supplies need to be ordered..
6. Serves as Club receptionist, greeting all members and visitors and maintaining attendance and visitor logs.
7. Perform other related secretarial or administrative duties as requested.

RELATIONSHIPS:

Internal: Maintains close, daily contact with Club staff (professional and volunteer) and supervisor to receive/provide information, discuss issues, explain guidelines/ instructions; instruct; and advise/counsel.

External: Maintains contact with members, families and the general public to give and obtain information, either in response to inquiries or as instructed by supervisor.

• High school diploma or equivalent
• One year of office clerical experience
• Training in secretarial skills and use of common office equipment Typing/keyboarding skills of at least 50 wpm
• Good written and verbal communication skills
• Good organization and attention to detail
• Strong customer relations skills
• Able to maintain strict confidentiality