IT Manager

Sr. Manager Of It OperationThe Sr. Manager of IT Operation is accountable for ensuring that platforms and products are operationally viable, financially sound, and scalable, bridging the gap between delivery and real business impact. This role owns vendor management, financial operations, and plan-to-operate handoff, ensuring that investments approved through Demand Control are executed with discipline, transparency, and long-term sustainability. This position reports to the Head of Portfolio Management Team and or other senior management personnel that the President of the Company may designate. This position will be based out of San Francisco or Santa Clara office, with 10% of travel as needed.IT Financial Operations OwnershipOwn end-to-end financial operations for platforms and products & IT solutions, including: - Annual budget planning and monthly SG&A reporting - CapEx / OpEx / SG&A visibility and tracking for business stakeholdersEnsure business plans are aligned with actual operational execution and cost structureProvide valuation and ROI support for new projects/programs in collaboration with the Demand Control UnitSupport shared and investment decision-making with clear financial insights and risk assessmentVendor, OEM & Contract Management (Lead responsibility)Act as the single accountable lead for vendor, OEM, and solution partner managementOwn and govern - Vendor selection, partnerships strategy, and negotiation - Technical and commercial contract structures (MSA, SoW, pricing models) - IP, licensing, and usage terms in collaboration with Legal and ProductEstablish and operate usage tracking and invoice validation processes - Weekly tracking of IT service and outsourcing usage - Cost validation against contract terms and delivery scopeDrive vendor performance management, including consolidation, renegotiation, and risk mitigationEnsure alignment across technical, commercial, and legal dimensions of all vendor relationshipsExecutive Operations (Planning-to-Operation Handoff Governance)Lead the handoff process from Demand Control to OperationsDefine and enforce readiness criteria for operational transition, including: - Financial model validation - Vendor and contract readiness - Support and ownership model definitionEnsure smooth transition from delivery to steady-state operations with minimal business risk by ensuring business, financial, vendor, and support models are in place.Coordinate cross-functional stakeholders (Engineering, Product, Finance, Legal, Procurement) to resolve operational risks and readiness gapsPerformance Optimization & Risk ManagementOptimize operational performance from both cost and spending perspectivesIdentify risks during transition and ongoing operations, and proactively drive mitigation plansContinuously improving operational efficiency through standardization, consolidation, and process improvementRequired QualificationsBachelor’s or Master’s degree in Economics, Business, Accounting, Finance, Information Systems, Engineering or related fields.Over 10 years of work experience (or equivalent combination of education) with the proven track record in IT operations, platform operations, enterprise systems, or technology-driven business operationsProven experience leading vendor and outsourcing management, including: - Contract negotiation (MSA, SoW) - Usage tracking and invoice validation - Managing OEMs, system integrators, and solution partnersStrong understanding of financial operations in a technology environment: - Budget planning (CapEx / OpEx / SG&A) - Cost structure design and operational financial tracking - Experience partnering with accounting firms and finance teams on technology asset capitalization and complianceHands-on experience supporting or owning business cases, valuation, and ROI analysis for technology initiativesExperience operating enterprise platforms and systems (e.g., CRM, ERP, IT service platforms)Ability to define and govern operating models, including SLAs, support structures, and post-launch ownershipDemonstrated ability to work cross-functionally with Product, Engineering, Finance, Legal, Procurement, and Business teamsStrong analytical and communication skills, with the ability to translate complex operational and financial topics into executive-level insightsPreferred Qualifications:Experience in a multi-entity, multi-division, or global organization with complex governance and shared platformsPrior experience working within or alongside a Demand Control, Portfolio Management, or CIO governance modelBackground in vendor consolidation, cost optimization, or large-scale outsourcing transformationFamiliarity with IP management, licensing models, and product commercializationExperience supporting platform-to-operation transition for new products or major system rolloutsCompetency using AI tools to improve productivity, knowledge discovery, workflow automation, analysis, and user support, including practical experience with AI tools or comparable enterprise AI capabilitiesExperience in technology-enabled businesses (e.g., energy, infrastructure, SaaS, industrial tech, or enterprise software)Compensation:Zone 1 (Bay Area, NYC): $164,400 – $205,400Zone 2 (CA, NJ, NY): $150,700 – $188,300Zone 3 (All others): $137,000 – $171,200The applicable salary range is based on the employee’s primary work location. Individual compensation will be determined based on qualifications, relevant experience, education, skills, internal equity, and other business-related factors.Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.Physical, Mental & Environmental Demands:To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.MobilityStanding20% of timeSitting70% of timeWalking10% of timeStrengthPullingup to 10 PoundsPushingup to 10 PoundsCarryingup to 10 PoundsLiftingup to 10 PoundsDexterity (F = Frequently, O = Occasionally, N = Never)TypingFHandlingFReachingF - Mobility - Standing - 20% of time - Sitting - 70% of time - Walking - 10% of time - Strength - Pulling - up to 10 Pounds - Pushing - up to 10 Pounds - Carrying - up to 10 Pounds - Lifting - up to 10 Pounds - Dexterity (F = Frequently, O = Occasionally, N = Never) - Typing - F - Handling - F - Reaching - F - Agility (F = Frequently, O = Occasionally, N = Never)TurningFTwistingFBendingOCrouchingOBalancingNClimbingNCrawlingNKneelingN - Agility (F = Frequently, O = Occasionally, N = Never) - Turning - F - Twisting - F - Bending - O - Crouching - O - Balancing - N - Climbing - N - Crawling - N - Kneeling - NThe salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.