Manager, Warehouse Operations

Anticipated salary range: $87,700-$125,300 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Benefits Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The Manager, Warehouse Operations oversees the building’s inbound processing, including receiving, put away, and returns to achieve operational efficiency and safety. Through successful operational and people management, this job delivers on the business unit’s short-term goals, improves profitability, and develops the business unit’s warehouse talent. This job also responds to urgent customer needs or supply disruptions to ensure customer commitments are fulfilled. Responsibilities Provide leadership and daily operational oversight for a team of 2 direct-report supervisors and approximately 50 indirect associates across Inbound and Quality/Inventory Control functions. Direct warehouse operations to ensure the safe, accurate, and timely receipt, storage, and distribution of medical products while meeting customer service, quality, productivity, and cost objectives. Lead and support continuous improvement initiatives by identifying opportunities to enhance productivity, quality, inventory accuracy, safety, and operational efficiency throughout the facility. Foster a culture of respect, accountability, engagement, teamwork, and operational excellence by providing visible leadership on the warehouse floor and within the office environment. Develop and implement operational strategies, programs, and process improvements that optimize labor utilization, warehouse throughput, and facility space utilization. Translate business objectives and organizational strategy into measurable departmental goals and executable operational plans. Ensure compliance with all company policies, standard operating procedures, quality requirements, and regulatory standards. Partner with customers, suppliers, and internal stakeholders to proactively resolve issues, support business objectives, and participate in customer meetings and operational reviews as needed, including travel up to 10%. Lead the development of supervisors and associates through hiring, onboarding, coaching, training, performance management, succession planning, and career development initiatives. Collaborate with cross-functional partners including Human Resources, Quality & Regulatory Affairs (QRA), Environmental Health & Safety (EHS), Transportation, and Customer Service to drive operational effectiveness and business results. Build and maintain positive working relationships with employees, peers, customers, and leadership to promote a collaborative and high-performing work environment. Manage staffing requirements, conduct interviews, and make hiring decisions for supervisor, lead, and associate-level positions. Utilize warehouse management and reporting systems to monitor operational performance, analyze trends, and drive data-based decision-making. Establish and maintain accountability for shift and departmental KPI performance, ensuring supervisors achieve productivity, quality, safety, and service-level targets. Serve as the primary operational contact for Quality & Regulatory Affairs (QRA) compliance and ensure adherence to OSHA, DEA, FDA, Cardinal Health, state, and local regulatory requirements. Manage operating budgets, labor expenses, productivity performance, and site financial metrics, including profit-and-loss responsibilities. Adjust staffing plans, schedules, and operational priorities to meet changing customer demands and business requirements. Qualifications Bachelor’s degree in related field, or an equivalent combination of education and experience preferred. 8+ years of progressive leadership experience in warehouse, distribution, logistics, manufacturing, or supply chain operations preferred. Proven experience leading supervisors and large employee populations in a fast-paced operational environment. Strong written, verbal, and interpersonal communication skills with the ability to effectively communicate across all levels of the organization. Experience working in a warehouse, distribution center, or regulated healthcare environment preferred. Advanced proficiency with Microsoft Office applications, including Excel, Outlook, and PowerPoint; experience utilizing Pivot Tables, data analysis, and reporting tools. Experience with Warehouse Management Systems (WMS) and ERP systems such as SAP, Manhattan, or similar platforms preferred. Demonstrated success leading LSS continuous improvement initiatives, process optimization projects, and operational excellence programs. Strong understanding of distribution, logistics, inventory management, and warehouse operations. Experience operating within FDA, DEA, OSHA, or other regulated environments preferred. Knowledge of material handling equipment, warehouse workflows, and labor management practices preferred. Strong understanding of process flow, inventory control, quality systems, and workplace safety principles. Demonstrated analytical, problem-solving, and decision-making skills with the ability to identify root causes and implement sustainable solutions. Proven ability to manage multiple priorities, adapt to changing business needs, and drive results in a dynamic environment. Strong leadership, coaching, team-building, and cross-functional collaboration skills with a focus on employee engagement and development. What is expected of you and others at this level Manages department operations and supervises professional employees, front line supervisors and/or business support staff. Participates in the development of policies and procedures to achieve specific goals. Ensures employees operate within guidelines. Decisions have a short term impact on work processes, outcomes and customers. Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management. Interactions normally involve resolution of issues related to operations and/or projects. Gains consensus from various parties involved. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice. Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges now, and in the future. View Cardinal Health on YouTube #J-18808-Ljbffr