Strategic Workforce Planning Analyst
Conexon
Conexon is actively seeking a Workforce Management Analyst to forecast contact volumes, build staffing plans, monitor real-time performance, and deliver workforce insights in a high-volume contact center environment. The role partners with Operations, Training, Quality, and Leadership to optimize service levels while balancing labor costs. This is an in-office, full-time position located in Kansas City, MO with a fixed schedule. #J-18808-Ljbffr Conexon
Vacancy posted 2 days ago
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