Operations Support Specialist

Job Description

Job Description

Salary Range: $24-30 per hour

Position Summary

The Operations Support Specialist plays a critical role in maintaining the physical readiness of Appalachian Network Services' assets, fleet, facilities, warehouse, and operational resources.

This position serves as the department's primary execution resource, performing the hands-on work necessary to maintain warehouse operations, support daily field staging activities, and ensure company equipment, vehicles, facilities, inventory, and materials remain organized, maintained, accountable, and ready to support business operations.

The Operations Support Specialist supports all departments by providing physical operational assistance, maintaining company resources, coordinating logistical activities, and helping ensure AppNet's operational infrastructure remains functional and ready for use.

Primary Responsibilities

Warehouse & Inventory Support

• Organize and maintain staging areas for daily field operations, ensuring materials, equipment, tools, and project resources are properly prepared, organized, and available to support successful project execution.
• Receive, inspect, organize, and distribute materials, tools, and equipment.
• Maintain warehouse organization, cleanliness, and operational readiness.
• Support inventory counts, audits, material staging, and accountability initiatives.
• Process product returns, RMAs, and inventory-related activities.
• Operate forklifts, trailers, and material handling equipment safely and effectively.

Asset & Equipment Support

• Issue, recover, inspect, and organize company tools, equipment, and technology assets.
• Support asset tracking, audits, labeling, maintenance coordination, and accountability programs.
• Maintain accurate asset records within company systems.
• Assist with equipment readiness, storage, and deployment activities.

Fleet Support

• Conduct vehicle inspections and readiness checks.
• Support preventative maintenance activities, service coordination, and fleet organization.
• Maintain fleet records, documentation, and supporting data within company systems.
• Transport vehicles, trailers, and equipment as needed to support company operations.

Facilities & Grounds Support

• Perform facility inspections, preventative maintenance, minor repairs, and general property upkeep.
• Support landscaping, grounds maintenance, and workplace improvement initiatives.
• Coordinate and monitor contractors performing work at company facilities.
• Identify, document, and report facility concerns, safety hazards, and maintenance needs.

Operational Support

• Complete deliveries, pickups, material transfers, and logistical support activities.
• Assist with office moves, workspace setup, event preparation, and facility projects.
• Support special projects and operational initiatives across all departments.
• Respond to urgent operational and physical support needs throughout the organization.
• Maintain a safe, organized, and professional work environment.

Success Measures

Success in this role is measured by:

• Field staging readiness and project preparation.
• Warehouse organization and inventory readiness.
• Asset accountability and equipment availability.
• Fleet readiness and vehicle condition.
• Facility condition and property appearance.
• Timely completion of assigned tasks and projects.
• Safety compliance and operational responsiveness.
• Overall support provided to employees and departments.

Knowledge, Skills & Abilities

• Strong mechanical aptitude and troubleshooting skills.
• Experience using hand tools, power tools, and maintenance equipment.
• Ability to safely operate forklifts, trailers, and material handling equipment.
• Strong organizational and accountability skills.
• Ability to work independently and manage competing priorities.
• Effective communication and teamwork skills.
• Basic computer proficiency and ability to utilize operational software systems.
• Commitment to safety, quality, and operational excellence.

Education & Experience

Required

• High school diploma or GED.
• Valid driver's license with an acceptable driving record.
• Minimum of two years of experience in warehouse operations, facilities maintenance, fleet support, construction, logistics, equipment maintenance, property maintenance, or a related field.
• Ability to lift and move materials weighing up to 75 pounds.

Preferred

• Experience operating forklifts and material handling equipment.
• Experience with fleet maintenance, construction equipment, or trailer operations.
• Experience supporting facilities maintenance and grounds upkeep.
• Experience working independently with limited supervision.

Physical Requirements

• Frequently lift, carry, push, and pull materials weighing up to 75 pounds.
• Work indoors and outdoors in varying weather conditions.
• Operate vehicles, trailers, forklifts, and material handling equipment.
• Climb ladders and perform physical labor as required.
• Stand, walk, bend, kneel, and reach for extended periods throughout the workday.
• Perform duties in warehouse, office, construction, and outdoor environments.

Schedule

• Full-time hourly position.
• Monday through Friday.
• 8:00 AM – 5:00 PM.
• Flexibility required to accommodate emergencies, weather events, operational priorities, and business needs.

Company Culture

At Appalachian Network Services, we embody the core values of Commitment, Excellence, Integrity, Accountability, and Connection.

The Operations Support Specialist plays a vital role in supporting the physical readiness of AppNet by helping ensure our facilities, fleet, inventory, tools, equipment, and operational resources are organized, maintained, and prepared to support both our employees and our customers.

Benefits:

• Health Insurance: Full medical coverage provided for each employee, with optional upgrades and family additions available through employee contributions.
• Dental and Vision Insurance: Available for employee enrollment at their own expense.
• Life Insurance and Health Savings Account (HSA): Optional life insurance and HSA available.
• Flexible Time Off: We provide flexible time off to support work-life balance.
• 401(k) Retirement Plan: A 401(k) plan with a company match to aid in your long-term financial planning.
• Performance-Based Incentives: We offer incentives that recognize and reward outstanding performance.
• Career Advancement: Opportunities for professional growth in a rapidly expanding company.

Company's Website:

• appnetonline.com

As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.