Driver

EPIQ LOGISTICS LLC

Job Description

Job Description

EPIQ Logistics is a proud Amazon Delivery Service Partner committed to excellence, safety, dependability, and strong operational performance. We are seeking an experienced Amazon DSP Dispatcher who is knowledgeable in Amazon delivery platforms, driver coordination, and daily DSP operations.

Position Overview

The DSP Dispatcher plays an important role in the success of daily delivery operations. This position helps ensure routes are launched efficiently, drivers are supported throughout their shifts, and Amazon performance expectations are consistently achieved.

The ideal candidate is a proactive, dependable leader who can think quickly, resolve issues in real time, and contribute to a smooth, high-performing delivery operation.

Key Responsibilities

Oversee daily dispatch operations and route launches
Monitor driver progress throughout the day using Cortex
Provide real-time support to drivers, including rescues, route changes, and troubleshooting
Track and manage key performance metrics such as DCR, POD, EOC, safety, and on-time dispatch
Coordinate rescue plans and make route adjustments as needed
Communicate directly with Amazon OTR leadership
Ensure compliance with company policies and Amazon standards
Assist with driver coaching, accountability, and performance improvement

Requirements

Previous Amazon DSP dispatch experience required
Strong understanding of Amazon Flex, Cortex, and delivery performance metrics
Excellent communication, leadership, and organizational skills
Ability to multitask in a fast-paced delivery environment
Strong problem-solving and decision-making abilities
Weekend availability and schedule flexibility
Comfortable using computers, tracking data, and monitoring operational performance

Compensation & Benefits

Competitive hourly pay
Performance-based bonuses
Paid time off
Health insurance, if applicable
Opportunities for growth within the company

Job Types: Full-time, Part-time
Work Location: In person

Mon-Sunday 11:20am - 9:20pm

Apply

Vacancy posted 27 days ago

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