Front Desk Receptionist

Front Desk Wellness Coordinator – Durham, NC

$15–$18/hour Based on Experience + Bonus | Full-Time | In-Person

We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Durham team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.

Key Responsibilities

• Greet patients and members upon arrival and complete check-in procedures

• Answer incoming phone calls and respond to electronic messages in a timely and professional manner

• Schedule, confirm, and manage appointments using clinic scheduling systems

• Process payments and support point-of-sale functions

• Educate patients on available membership and package options

• Support patient retention and clinic sales goals

• Maintain accurate records and complete basic reporting tasks

• Provide general administrative and front desk support to ensure smooth daily clinic operations

• Help create a welcoming, efficient, and professional patient experience

Compensation & Hours

• $15–$18 per hour, based on experience

• Bonus opportunities based on individual and clinic performance

• Approximately 25–32 hours per week

• Part-time, in-person position

Preferred Qualifications

• Strong customer service and interpersonal communication skills

• 1+ year of sales experience required

• 2+ years of customer service experience preferred

• Prior front desk, receptionist, healthcare, wellness, or administrative experience preferred

• Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems

• Confident discussing services, memberships, and packages with patients

• Ability to multitask, stay organized, and work efficiently in a fast-paced environment

• Dependable, professional, positive, and team-oriented

Benefits

• Employee discount

• Part-time scheduling

• Bonus opportunities

• Supportive team environment

• Opportunities for professional growth and development

Job Type: Part-time

Work Location: In person – Durham, NC

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