Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director of Ops Excellence & Last Mile Customer Care

RXO Inc.

RXO Inc. is seeking a Director, Operations Support, Quality & Customer Care in the United States. You will lead performance across Last Mile, quality, and customer care while partnering with Operations, Finance, Claims, and Technology to standardize practices and drive improvements. The role requires 7+ years in operations and 3+ years in leadership, with a focus on KPIs, service quality, and process excellence. Competitive compensation with potential bonus/commission available. #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Director of Ops Excellence & Last Mile Customer Care in New York, NY vacancy
  •  ...manufacturing organization to identify an accomplished Operational Excellence Leader for a newly created senior leadership position....  ...leverage your experience in a position where you can make a lasting organizational impact, we'd welcome the opportunity to connect... 
    Suggested
    Remote work
    Relocation
    Flexible hours

    TRW Resources

    New York, NY
    4 days ago
  • $163.6k - $221.3k

     ...Program Manager to join the PV Ads - Ad Tech Ops team, a newly formed centralized...  ...management, feature rollouts, and operational excellence — bridging the gap between engineering...  ...to deliver the best results for our customers. If you have a disability and need a workplace... 
    Suggested
    Flexible hours

    Amazon

    New York, NY
    5 days ago
  • $140k - $170k

     ...Associate Director of Continuous Improvement, Ingredient Quality (...  ...Associate Director of Ingredient Excellence & CI, you will be the chief...  ...operations and right to our customers' doorstep. You are successful...  ...Influential: You can convince Ops leaders to change their... 
    Suggested
    Day shift

    Joinimagine

    New York, NY
    1 day ago
  •  ...Mod Op is a full-service advertising agency able to offer clients...  ...low-cost, high-quality health care options and a team of...  ...thinker with a passion for building lasting client partnerships, we’d love...  ...values innovation, creativity, and excellence in everything we do. About the... 
    Suggested
    Full time
    Local area

    Mod Op

    New York, NY
    1 day ago
  • $140k - $165k

     ...Chief of Staff / Head of Ops to VC Founder - (SoHo) - $140k-165k+B A well-established venture capital firm is seeking a versatile...  ...collaborative with meaningful responsibility from day one. This is an excellent opportunity for someone looking to get into a VC and partner... 
    Suggested
    Full time
    Work at office
    Immediate start

    Advice Personnel

    New York, NY
    4 days ago
  •  ...highly regarded, entrepreneurial, full-service law firm in Midtown Manhattan with 150 attorneys, is actively seeking a Director of Process Excellence. The Director of Process Excellence will lead the firm's Office of Process Excellence, a firmwide function dedicated to... 
    Full time
    Contract work
    Work at office

    Partners In Law

    New York, NY
    4 days ago
  • $250k - $290k

     ...responsibilitiesAs a Senior Director in Deal Management, you will...  ...management consulting experience.Excellent analytical skills and the...  ...the ability to develop long-lasting relationships both internally...  ...Summer breaks, Personal/Family Care, and other leaves of absence... 
    Work experience placement
    Summer holiday
    Flexible hours

    EY (Ernst & Young)

    New York, NY
    5 days ago
  • $220k - $235k

     ...Your key responsibilitiesAs a Director in Deal Management, you will...  ...management consulting experience.Excellent analytical skills and the...  ...the ability to develop long-lasting relationships both internally...  ...Summer breaks, Personal/Family Care, and other leaves of absence... 
    Work experience placement
    Summer holiday
    Flexible hours

    EY (Ernst & Young)

    New York, NY
    5 days ago
  • $130k - $170k

     ...the Commercial Banking team, you’ll build lasting relationships with business owners and...  ...their ambitions. As the Loan Syndications Director, you’ll play a critical role in supporting...  ...you areYou’re a relationship builder. You excel at developing trust with clients,... 
    Full time
    Remote work

    CIBC Bank

    New York, NY
    5 days ago
  •  ...Sales & Operations Associate Director is responsible for developing...  ...Principal Accountabilities Develop customized by brand/by channel forecast &...  ...with the Sr. Director, Sales Ops & Sell-In, is first point of...  .... department stores. Advanced Excel proficiency required; SAP experience... 
    Freelance
    Shift work

    Amore Pacific

    New York, NY
    3 days ago
  •  ...function across the company. You will lead talent, HRBP, and People Ops, while driving performance management, compensation design, and executive coaching to enable rapid growth and operational excellence. You will partner with Finance on headcount planning and org... 

    CoinMooner

    New York, NY
    1 day ago
  •  ...enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing...  ..., onboarding, and managing external vendors/tools ~ Excellent cross-team collaboration, management skills, and attention to detail... 
    Contract work
    Remote work
    Relocation
    Flexible hours
    Shift work

    Alt

    New York, NY
    4 hours ago
  •  ...materials, engineered products) and specialty ingredients (e.g., food and beverage, personal care, pharma) spaces. The firm is looking to add a Director of Portfolio Excellence to its team to serve as a value creation planner, acting as the key liaison between the firm... 
    Remote work

    Charles Aris Inc.

    New York, NY
    18 hours ago
  •  ...profoundly transform how the bank operates. As a Machine Learning Director, you will have the opportunity to apply sophisticated machine...  ...knowledge sharing community. We are looking for someone who excels in a highly collaborative environment, working together with... 
    Work at office

    Testing Site - JPMC

    New York, NY
    4 days ago
  • $166.5k - $185k

     ...Director, Process Excellence, Governance and TransformationFounded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to... 

    Kering

    New York, NY
    4 days ago
  •  ...Revolution Medicines, Inc. seeks a Director of Global MSL Excellence to lead development, standardization, and ongoing enhancement of Field Medical capabilities across regions. This role partners with Global Medical Strategy and regional teams to harmonize and elevate... 

    REVOLUTION Medicines

    New York, NY
    1 day ago
  • $177k - $221k

     ...service of patients. The Opportunity: As we continue to expand our global footprint, we seek an innovative and experienced Director, Global MSL Excellence to lead the development, standardization, and continuous enhancement of Medical Science Liaison (MSL)/Medical Advisor (... 
    Full time
    Local area
    Worldwide

    Openkrill

    New York, NY
    4 days ago
  •  ...Bristol-Myers Squibb Co. seeks a Director of Oncology Medical Engagement Excellence (MedEngageX) to lead global medical engagement strategy, aligning field medical activities with corporate science and patient outcomes. This role partners with WW Medical, GCO, and MEOR... 

    Bristol-Myers Squibb

    New York, NY
    1 day ago
  •  ...PharmaEssentia USA is seeking a Director of US Field Medical Excellence to lead the department's programs, elevate scientific engagement with healthcare professionals, and drive high-performance across field operations. The role emphasizes training, innovation, data... 
    Remote work

    PharmaEssentia U.S.A.

    New York, NY
    3 days ago
  •  ...global technology company locations in New York. Schedule is Monday–Friday, offering work-life balance while driving operational excellence, team development, and consistent guest experiences across all sites. If you have luxury Food & Beverage leadership skills and... 
    Monday to Friday

    The Hunter Group Associates

    New York, NY
    1 day ago
  • $140k - $230k

     ...Description Director of Operational Excellence, Pharmacy – Health System Operations – Full-Time – Days – Hybrid Under the direction of the office...  ...and integration across the multiple locations of care and ultimately improve the overall efficiency, quality, and... 
    Full time
    Traineeship
    Work at office

    mountsinai.com

    New York, NY
    3 days ago
  •  ...Provide strong interactions with customers at the Senior Management...  ...programs and processes; insist on excellence in our own AM initiatives...  ...opportunities to go the extra mile to ensure our customers are...  ...data for 24 months from your last application activity, then delete... 
    Contract work
    Temporary work
    Remote work

    Keeper Security

    New York, NY
    1 day ago
  • $150k - $225k

     ...Alvarez & Marsal Private Equity Performance Improvement Director, Pricing—Commercial Excellence About Alvarez & Marsal Alvarez & Marsal (A&M) is a...  ...allocation, etc. Assess current profitability by market, customer, product category, SKU, etc. Identify and quantify additional... 
    Full time
    Part time
    Interim role
    Flexible hours

    Alvarez & Marsal

    New York, NY
    3 days ago
  •  ...Pfizer is seeking an Operational Excellence Director to lead global and US Medical Affairs category initiatives, driving alignment, governance, and cross-functional execution across asset teams. You will manage finance, contracts, and change management projects, develop... 

    Pfizer

    New York, NY
    1 day ago
  • $140k - $165k

     ...Job Description Chief of Staff / Head of Ops to VC Founder - (SoHo) - $140k-165k+B \n \n A well-established venture capital...  ...collaborative with meaningful responsibility from day one. This is an excellent opportunity for someone looking to get into a VC and partner... 
    Work at office
    Immediate start

    Advice Personnel

    New York, NY
    22 days ago
  •  ...drive growth and profitability, ensuring the organization operates effectively during transitions. The ideal candidate will have experience managing teams of 30-200 employees and will be data-driven, decisive, and possess excellent communication skills. #J-18808-Ljbffr... 

    RJ-Staffing

    New York, NY
    5 days ago
  •  ...the infrastructure, leadership team, and operating disciplines required for rapid growth. This executive will drive operational excellence, financial performance, and exceptional guest experiences across regions while partnering with private equity and founders to... 

    Leap Brands

    New York, NY
    1 day ago
  •  ...Job Responsibilities The Director Technical Slot Operations is responsible for overseeing...  ...s, Table Games electronic equipment and customer service. Collaborate with the Manager of...  ...mobile devices and touch screen technology. Excellent supervisory and communication skills.... 
    Work experience placement
    Work at office
    Shift work

    Genting Americas Inc.

    New York, NY
    5 days ago
  •  ...technologies for millions of consumers. We're customer-obsessed — we care about each customer interaction,...  ...the SEO Project Manager and Vertical Directors so technical readiness is confirmed...  ...platforms like Amplitude or Segment. Excellent written communication — able to... 
    Fixed term contract
    Immediate start
    Remote work
    Flexible hours

    OpenKrill

    New York, NY
    3 days ago
  •  ...by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. Director, Field Execution and Excellence Director, Field Execution and Excellence Madrigal is seeking a highly collaborative... 
    Full time
    Temporary work
    Local area
    Home office
    Flexible hours

    Madrigal

    New York, NY
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director of Ops Excellence & Last Mile Customer Care. Be the first to apply!