Patient Services Representative

MWD Management LLC

Position Summary:
This position under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and verification, scheduling and telephone management.

Essential Duties and Responsibilities:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards
Answer telephone promptly and in a polite and professional manner
Accesses EHR to communicate to clinical staff members and/or providers telephone encounters using SBAR format and/or appropriate smart phrases
Balances cash sheet and cash drawer in accordance with established standards
Operates a multi-line telephone console

Experience Requirements:

Minimum one-year experience in customer service, preferably in a related clinical environment

Education, Licensure & Certification Requirements:

High School diploma or equivalent
Associates degree or related healthcare certification, preferred

Knowledge, Skills, and Abilities Requirements:

Strong attention to detail and accuracy, professional attitude,
reliable
Ability to handle confidential and sensitive information
Ability to communicate in an active multi-office environment
Ability to efficiently operate all job-related office equipment
Ability to follow or provide verbal and written instructions
Ability to relate to persons with diverse educational,
socioeconomic and ethnic backgrounds
Basic to intermediate computer operation
Mathematical and/or analytical ability for basic to intermediate
problem solving
Specialty knowledge of systems relating to job function

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Patient Services Representative in Gainesville, GA vacancy

Patient Services Representative
$16 per hour
...Job Description Job Description SHIFT: 10am - 7pm, Monday - Friday HOURLY RATE: $16.00 The Patient Services Representative (PSR) is responsible for inbound and outbound calls/emails/text for a variety of activities related to patient’s enrollment and refills for...
Suggested
Hourly pay
Temporary work
Work at office
Monday to Friday
Shift work
Burgess Information Systems, Inc.
Gainesville, GA
4 days ago
Patient Coordinator
$16 - $18.5 per hour
...job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,... ...will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator...
Suggested
Full time
Flexible hours
Night shift
Aspen Dental
Gainesville, GA
3 days ago
Territory Sales and Service Representative
$58.7k - $88.1k
...Through our collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards. Ecolab is seeking a Territory Sales and Service Representative to join our team in the Gainesville, GA market. As an industry leader, we'...
Suggested
Hourly pay
Minimum wage
Local area
Immediate start
Visa sponsorship
Night shift
Weekend work
Ecolab
Gainesville, GA
2 days ago
Bilingual Dental Office Receptionist
...:00 AM–4:00 PM + 1 Saturday/month. What You’ll Do? Greet patients with a warm, professional welcome. Answer phones, schedule appointments... ...We’re Looking For? Positive attitude and excellent customer service. Strong communication skills (phone + in-person)....
Suggested
Work at office
Immediate start
D4C Dental Brands
Gainesville, GA
20 days ago
Sales Coordinator Remote
$69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...
Suggested
Remote work
Work from home
Flexible hours
HMG Careers
Gainesville, GA
1 day ago
Member Service Representative
...Position Overview To provide prompt, efficient, and courteous service with regard to receptionist duties, member/customer... ...each business day. Assist with training of new Member Service Representatives (District). Assist by preparing letters, forms, and other information...
Work at office
Remote work
Jackson Electric Membership Cooperation
Gainesville, GA
5 days ago
Customer Service Representative I
$15.5 per hour
...Call Center Representative I - PBM Shift: 1:00PM 10:00PM (Training is 9:00AM 6:00PM for the first weeks) Note: Weekend availability... ...AND REQUIREMENTS Minimum 1 year experience in a customer service position, preferably in a call center environment. PBM (...
Hourly pay
Full time
Temporary work
Flexible hours
Shift work
Weekend work
1 day per week
ProCare Rx
Gainesville, GA
5 days ago
Client Service Rep - Part Time
...Service Client Care Coordinator Be the voice of exceptional service at Milton Martin Toyota! Are you a strong communicator with a passion for helping others? Do you thrive in a fast-paced, customer-focused environment? Milton Martin Toyota is looking for a Service Client...
Part time
Milton Martin Toyota
Gainesville, GA
4 days ago
Customer Service Representative II
$5,000 per month
...SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: • Responds to basic customer inquires regarding products, provides quotes, and...
Contract work
Genuine Parts Company
Gainesville, GA
4 days ago
Customer Service Representative
...of clinical respiratory equipment and service in the durable medical equipment industry... ...us. Position: Customer Service Representative Position Reports To Branch... ...are a direct point of contact for any patient, care giver, referral source, or commercial...
Temporary work
Work at office
Shift work
Quipt Home Medical
Gainesville, GA
1 day ago
Member Services Representative
...looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness...
Local area
Shift work
Planet Fitness
Gainesville, GA
4 days ago
Customer Service Representative
...-solving, listening and communication skills. Prior customer service experience is a plus, but if you are eager to learn, we will... ...Assistance Program that covers professional continuing education....Customer Service Representative, Customer Service, Representative, Retail...
Uline
Gainesville, GA
1 day ago
Customer Service Representative (Multi Branch Support)
...Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Would you enjoy working...
Temporary work
Work at office
Local area
Security Finance
Gainesville, GA
5 days ago
Customer Service Representative
...Candler Rd, Gainesville, Georgia 30507Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow...
Weekly pay
Temporary work
Local area
Flexible hours
Shift work
Circle K Stores
Gainesville, GA
4 days ago
Customer Service Representative - Bilingual
$26 - $30 per hour
...Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer focused. As a Uline Bilingual Customer Service...
Hourly pay
Full time
Shift work
Uline
Gainesville, GA
2 days ago
Lead Customer Service Representative
...Hwy, Gainesville, Georgia 30506Shift AvailabilityFlexible AvailabilityJob TypeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow...
Weekly pay
Temporary work
Local area
Flexible hours
Shift work
Circle K Stores
Gainesville, GA
4 days ago
Customer Service Representative II
$5,000 per month
...Customer Service Representative Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties: Responds to basic customer inquires regarding products,...
Contract work
Genuine Parts Company
Gainesville, GA
2 days ago
PATIENT COORDINATOR
...Patient Coordinator Job Purpose: Under general supervision, the Patient Coordinator will provide outstanding care in service to patients and physicians. The Patient Coordinator will provide support to the Physician Group and Clinical Staff with patient flow in a professional...
Work at office
Flexible hours
Georgia Urology
Flowery Branch, GA
1 day ago
Customer Service Representative - State Farm Agent Team Member
$40k - $50k
...Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Nick Gardiner - State Farm Agent, you will generate the kind of exceptional customer experiences...
For contractors
Flexible hours
State Farm
Gainesville, GA
2 days ago
Sales Coordinator Remote
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop...
Remote job
Work from home
Flexible hours
HMG Careers
Gainesville, GA
more than 2 months ago
Front Desk Receptionist
$20 - $23 per hour
...answering telephone calls and troubleshooting stressful situations • Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills • High school diploma, G.E.D. or equivalent • Has previous experience with word processing...
Hourly pay
Local area
Elder Law of Georgia
Gainesville, GA
2 days ago
Customer Experience Retail Associate
Ross Stores is looking for a Retail Associate in Gainesville, Georgia. The role includes ensuring a positive shopping experience for Customers through courteous interactions, maintaining a safe work environment, and actively engaging in tasks to support operational goals...
Ross Stores, Inc.
Gainesville, GA
3 days ago
Front Office Assistant
$18 per hour
...maintaining the customer database and remaining compliant with protected healthcare data regulations. Provide routine after-care services, including troubleshooting, cleaning, and maintaining hearing aid devices. Retail Sales & Marketing Support Partner...
Work at office
Local area
Worldwide
Monday to Friday
Amplifon
Gainesville, GA
12 hours ago
Membership Advisor
$10 - $14 per hour
...with leads through calls, texts, and emails Assist with membership sales and retail purchases Provide exceptional customer service before, during, and after classes Help create a positive, high-energy studio environment Support studio events, promotions, and...
Hourly pay
Flexible hours
Weekend work
Day shift
Afternoon shift
Orange theory
Gainesville, GA
2 days ago
Membership Advisor
...up with leads through calls, texts, and emails Assist with membership sales and retail purchases Provide exceptional customer service before, during, and after classes Help create a positive, high-energy studio environment Support studio events, promotions,...
Flexible hours
Weekend work
Day shift
Afternoon shift
Orangetheory - Franchise #0406
Gainesville, GA
5 days ago
Administrative Assistant /Receptionist
Administrative Assistant We are seeking a full-time and part time administrative assistant to support our office in day-to-day tasks. Ideal applicant will possess the following qualities: Requirements: Excellent attendance and punctuality Positive team attitude...
Full time
Part time
Work at office
Magellan Group
Gainesville, GA
3 days ago
Receptionist - State Farm Agent Team Member
$40k - $50k
...development ROLE DESCRIPTION: Nick Gardiner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member....
For contractors
Work at office
Flexible hours
State Farm
Gainesville, GA
2 days ago
Sales Associate
...accommodate varied hours to maximize customer interactions and sales opportunities. Responsibilities Deliver exceptional customer service with a focus on engagement and satisfaction Develop thorough product knowledge to effectively assist and educate customers...
Flexible hours
Teddy Built Exteriors
Gainesville, GA
16 days ago
Clinical - Medical Assistant
...Description Overview Join a dedicated healthcare team in a clinical setting that emphasizes primary care, health education, and patient engagement. This role offers an excellent opportunity to support both clinical and administrative functions, making a meaningful...
Locum
Day shift
Early shift
All Medical Personnel
Gainesville, GA
9 days ago
Patient Assistance Program (PAP) Coordinator
...Maintain clear communication and documentation with provider offices, patients and pharmacy account managers. Work closely with provider... ...team. Excellent communication, problem solving and customer service skills. Strong organizational /interpersonal skills;...
Temporary work
Work at office
Procare Pharmacy Benefit Manager
Gainesville, GA
6 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Services Representative. Be the first to apply!