Quality Coordinator

Overview No matter the role, everyone at MidCentral brings it. EVERY. DAY. Our smart, gritty team supports, challenges, and motivates each other to think hard and work harder—from our headquarters in OKC to our field offices in Colorado, New Mexico, North Dakota, Oklahoma, Pennsylvania, Utah, and Texas. Whether it's asset management, field services, AMO, MidCentral and PowerStream's scalable, data-driven solutions reduce costs and increase productivity for our customers. We shorten timelines. We increase uptime. And we push the energy industry forward. Position Summary The Quality Coordinator is responsible for the day-to-day implementation, maintenance, and continual improvement of MidCentral Energy's Quality Management System in alignment with the organization's Management System Manual and applicable Management System Procedures. This role serves as the company's Management Representative for the QMS, supporting top management in ensuring conformance to applicable codes, standards, and customer requirements. The Quality Coordinator works cross-functionally with Operations, Engineering, Supply Chain, HSE, Sales, and field personnel to drive a culture of quality, monitor performance against quality objectives, and ensure that products and services are delivered in conformance with documented requirements. Essential Functions Serve as the Management Representative for the Quality Management System; coordinate QMS communication across departments and report on QMS performance to the Management Team. Implement and maintain QMS documentation, including the Management System Manual, Management System Procedures, forms, and related controlled documents; ensure document control, revision, distribution, and retention practices are followed. Maintain the Control of Records process; ensure that departments identify, collect, and retain records required by the QMS and applicable codes and standards. Establish, maintain, and report on Quality Objectives and Key Performance Indicators; track performance against objectives and escalate gaps to the Management Team. Coordinate the codes and standards gap analysis process; track applicable external documents and partner with Engineering on technical reviews of new or revised standards. Coordinate the statutory and regulatory requirements gap analysis; ensure applicable legal and regulatory requirements are incorporated into the QMS and that responsible personnel monitor and act on changes. Plan, schedule, and lead Internal Audits of the QMS; document findings, drive corrective and preventive actions to closure, and verify effectiveness. Administer the Corrective Action, Opportunities for Improvement, and Nonconforming Product processes; facilitate root cause analysis and verify implementation and effectiveness of actions taken. Coordinate Management Review meetings; gather, prepare, and present QMS performance data including KPIs, audit results, customer feedback, nonconformities, and improvement actions. Support product realization activities — including service design verification, quality planning, supplier quality plans, validation of processes, externally owned property handling, and product release — to ensure planned activities are completed before release to the customer. Administer the inspection, test, monitoring, verification, and measurement program; ensure personnel performing inspection and test activities are qualified and/or certified as applicable, and maintain associated training and qualification records. Administer the Testing, Measuring, Monitoring, and Detection Equipment program; ensure conformity, calibration, and traceability of equipment used to demonstrate product conformance, including HSE detection equipment when applied to product conformance activities, and coordinate with the Calibration Technician on calibration status, intervals, and records. Support Sales on contract review activities to ensure customer requirements are clearly captured and that the organization can meet quality-related commitments. Gather customer focus and satisfaction data and report on trends as part of QMS performance reporting. Interface with customers, third-party auditors, certification bodies, and regulatory representatives during external audits, surveillance visits, and product inspections. Travel to field locations, shop facilities, and supplier sites as needed to perform audits, inspections, and quality support activities. Non-Essential Functions Other duties as assigned Knowledge, Skills, and Abilities (KSA’s) for Position Effective performance in this role requires the following: Knowledge Policies, practices, and procedures of MidCentral Energy Principles of Quality Management Systems (e.g., API Q1, API Q2, ISO 9001, or comparable standards) Document and records control practices Internal auditing principles and techniques Root cause analysis and corrective action methods Calibration, inspection, and measurement practices Proficiency in Microsoft Office Suite and document/records management tools Principles of customer service Skills Ability to work with little supervision Strong written and verbal communication skills Excellent interpersonal skills with the ability to influence across all levels of the organization Excellent organizational skills and time management Analytical and problem-solving skills, including data analysis and trending Abilities Practice and foster safe work methods, identify workplace hazards, and use appropriate safety equipment Establish and maintain effective working relationships with staff, professional colleagues, vendors, customers, and regulators Handle multiple tasks and audits simultaneously Strong analytical and problem-solving abilities Work a flexible schedule which may include evenings and/or weekends and holidays Mentorship of employees on quality requirements and practices Identify processes and streamline inefficiencies Physical Demands Required to walk, sit, and stand for long periods of time. Push, lift, and carry up to 50 lbs Bend, stoop, kneel, and move intermittently throughout the day. May be exposed to fumes, odors, dust, moving mechanical parts, and vehicles. Exposure to potentially dangerous work areas and environments #J-18808-Ljbffr