Assistant Manager (Multi-Store)
fit-flavors
Location: St. Louis, MO Job Id: 582 # of Openings: 1 Multi-Store Assistant Manager Reports To: District Manager Portfolio: 4 to 5 Stores A leadership role at a company people actually love working for... Great retail leadership is rare, and so is a company worth leading for. At fit-flavors, our culture is the real deal: a high-standards, genuinely supportive team that hires and fires by its core values, has fun together, and takes careof its people. We're looking for a leader who wants to protect that culture and build on it. We're not just any meal prep company. We're the gold standard for healthy, convenient, crave-worthy food, preparing 4,000+ meals a day in our industrial kitchen and delivering them across St. Louis to our storefronts and directly to customers' homes. We're a fast-growing, faith-driven organization rooted in Christian values, and we lead with integrity, purpose, and service.
...THE ROLE...
You'll own the operations, team, and business performance of 4 to 5 fit-flavors locations under your District Manager. You lead from the floor on peak days and direct your team the rest of the time, with real autonomy to make the staffing, operational, and people decisions that keep your stores consistent and thriving. You're the bridge between daily store operations and district-level leadership....WHAT YOU'LL OWN...
Your team. Hire, train, coach, and develop every Hospitality Specialist in your portfolio. Run pre-shift meetings, regular 1:1s, quarterly performance reviews, and progressive discipline when needed. Spot and grow your future leaders. Staffing and scheduling. Manage cross-store staffing and labor against budget, hire proactively to the Labor Plan, and partner with fellow managers to keep every location well covered. Store performance. Monitor the metrics that matter (sell-through before expiration, Google Reviews, secret shopper scores, audits) and take action to hit targets. Diagnose systemic issues across stores and design the fix. Operations and compliance. Own opening and closing, daily cash reconciliation, food safety, facilities and vendor issues, business licenses, and health inspection documentation across your stores. Customer experience. Resolve escalations from any store with confidence, share the customer service ticket rotation, and deliver standout hospitality yourself whenever you're on the floor. Growth moments. Plan and execute menu changeovers, promotional launches, and seasonal transitions, and show up for community events and marketing activations. Consistency across the brand. Collaborate constantly with the other managers so every fit-flavors location feels like fit-flavors....WHAT SUCCESS LOOKS LIKE...
Your stores meet or exceed their targets. Your team is developed, engaged, and performing to standard. Coverage stays steady with minimal disruption, escalations get resolved quickly and professionally, admin is accurate and on time, and every store runs in full compliance with the fit-flavors Way....WHAT WE'RE LOOKING FOR...
4+ Years in Luxury Retail/Fine Dining (OR) BS/BA in Nutrition, Dietetics, Business, or similar (OR) a Certified Personal Trainer credential A genuine, demonstrated commitment to a healthy lifestyle (reflected in your habits, references, and social media) Proven success managing, developing, and holding accountable multiple direct reports, ideally across locations Strong analytical skills: you can read performance data and turn it into action Comfort with customer service systems, e-commerce platforms, and cross-department tools Excellent communication and the ability to lead through influence Completion of the fit-flavors Hospitality Growth Track within 6 months of hire A deep commitment to health, nutrition, and our mission...EXPECTATIONS...
This is a hands-on role for a new or growing leader. You'll average 40+ hours a week (with cyclical busier stretches), visit 2 or more of your stores a day, and be present on the floor during peak hours. You'll join the Weekend Manager on Duty rotation, respond to store alarms and emergencies 24/7 for your locations, provide coverage anywhere in the network as needed, and model the fit-flavors Code of Conduct in every interaction. Stay clear, responsive, and positive on Slack and company channels, and treat feedback as fuel....PHYSICAL REQUIREMENTS & SCHEDULE...
Full-time, 40+ hours a week on a flexible schedule that you choose that includes peak days, weekends, holidays, and 24/7 alarm response, with seasons of increased availability as we grow. You'll need to travel between your store locations (your mileage is reimbursed). fit-flavors provides fresh prepared meals for health conscious, busy people. Join the fit-flavors family and help millions of people live healthier, happier lives...one person, one meal at a time. Core Values Our core values mean everything to fit-flavors, which is why we hire and fire by them. We love accepting new hires into our fun atmosphere at work! Each new family member brings a new dynamic to our group. Guided by our core values, we are committed to finding the right people for our company that are committed to the company and our mission. Servant Leadership - Serve with a balance of strength and compassion. Radical Candor - Communicate openly and give honest feedback. Innovate Relentlessly - Challenge the status quo by offering recommendations that create excellence. Take Full Ownership - Be accountable for success at every level. Uphold High Standards - "WOW" the customer through legendary experience and superior product quality. Employee Benefits We believe in investing in our employees. Fit-flavors offers Dental, Vision, Health, and Voluntary Life insurance as well as company paid Disability and Life Insurance Policies. We also offer a 401K plan with company match (up to 4% of the employee's eligible earnings) and 50% off all fit-flavors food purchases. Health Insurance Paid Disability 401k with Employer Match Vision Insurance Life Insurance Personal Development & Growth All new hires will go through an initial training program for their specific position. There is then an opportunity to cross-train in other positions of interest. Additionally, anyone interested in a management position can go through our Manager Training Program . Each training program is an opportunity for the employee to learn their new position and to show their passion and commitment to the company. As a team, we are constantly working to improve ourselves as individuals and as a whole. You will find that fit-flavors is interested in your personal goals and helping you achieve them . The stronger we are as individuals, the stronger we are as a team. We help employees achieve work and personal goals through offering opportunities to learn new positions at work, attend development workshops , sit in on webinars , and through bi-annual reviews with direct up lines . Team Member Qualities We value like-minded individuals with the same goal as fit-flavors—to bring real health awareness to the community , to help others "learn it for life." We seek team members that have a passion for what they contribute , maintain a growth mindset , embrace and drive change , and take initiative to go above and beyond in all areas. We are always looking for individuals aware of their strengths and weaknesses . The more aware we are of these things, the better we will work together as a team. When we assess our strengths and weaknesses, we realize what areas in which we can offer the most value and what areas we lack so that we may learn from others and let them do their best work. Why should I choose fit-flavors? fit-flavors is a locally owned, private business which has grown from one retail location to six over the last ten years. Known as our customers' first resource in healthy eating by providing quality nutritional products, we save people time and improve their health. We transform people's nutritional beliefs and narratives around food so they are confident and empowered to make educated decisions that serve their goals. We are trailblazers in our space and challenge the status quo of the health and food industries. Would you like to join us? Keep reading to find out more... What is the best way to stay up to date on other job opportunities? In addition to this webpage, we also post open positions on Indeed.com, LinkedIn.com, and Glassdoor.com. These postings feed into our website as well, so there's no need to apply twice! Also be sure to follow us on Facebook and Instagram and sign up through our website for our email newsletters where you can stay up to date on the latest happenings related to all things fit-flavors! If I'm not hired for a specific job, will I be kept in mind for other jobs? To show your interest in a specific role and make sure your resume is considered, submit a separate application for each posted position in which you are interested. 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