Human Resources Generalist

About the Role

Oketz Logistics is seeking a hands-on, people-focused HR Generalist to support our fast-paced distribution center in Baltimore. This role is critical in delivering day-to-day HR operations while fostering a positive, safety-first culture. You’ll partner closely with local DC leadership and collaborate with an overarching HR support team.

This is an ideal opportunity for someone who thrives in an operational environment, enjoys being on the floor supporting employees, and can balance administrative excellence with strong interpersonal impact.

Key Responsibilities

HR Operations & Administration

• Manage day-to-day HR administration for the distribution center
• Support employee lifecycle processes (onboarding, offboarding, documentation, records management)
• Maintain accurate employee data and reporting within ADP (core HRIS/payroll system)
• Ensure compliance with U.S. employment laws, policies, and internal procedures

Payroll & HR Systems

• Coordinate and process payroll inputs accurately and on time using ADP
• Partner with payroll teams to resolve discrepancies and employee inquiries
• Ensure compliance with wage and hour regulations and payroll best practices

Benefits Administration & Compliance

• Administer employee benefits programs (enrollment, changes, terminations)
• Serve as primary contact for employee benefits questions and issue resolution
• Support open enrollment processes and employee communications
• Lead and support ACA compliance and annual reporting requirements (e.g., 1094-C/1095-C)

Recruitment & Talent Support

• Lead hourly recruiting efforts for the distribution center
• Coordinate interviews, hiring processes, and onboarding
• Partner with hiring managers to meet staffing needs in a timely manner
• Support broader recruiting initiatives as capacity allows

Employee Relations & Day-to-Day Support

• Act as a primary HR contact for employees on-site
• Provide guidance on policies, procedures, and workplace concerns
• Support a positive, inclusive, and engaging workplace culture
• Partner with leadership to address performance and employee relations matters

Health & Safety

• Promote and support a strong safety culture within the DC
• Partner with leadership to ensure compliance with OSHA and company safety standards
• Participate in safety initiatives, training, and incident follow-up

Cross-Border Collaboration

• Work closely with HR team for alignment on processes and best practices
• Support broader HR and recruiting projects across the organization as needed

What You Bring

• 3–5+ years of HR generalist experience, preferably in a distribution, warehouse, or manufacturing environment
• Bilingualism in Spanish is an asset
• Hands-on experience with ADP (Workforce Now or similar) for payroll and HR administration
• Experience with benefits administration and ACA reporting/compliance
• Experience recruiting hourly workforce roles
• Solid understanding of U.S. employment laws and HR best practices
• Demonstrated ability to build relationships with frontline employees and leadership
• Comfortable working in a fast-paced, hands-on environment (including time on the floor)
• Strong organizational skills and attention to detail
• Proactive, solutions-oriented mindset

Nice to Have

• Experience in e-commerce or supply chain environments
• Exposure to cross-border HR collaboration
• Health & Safety training or certification

Why Join Us

• Be a key contributor in a growing e-commerce distribution environment
• Opportunity to shape culture and employee experience at the site level
• Collaborative partnership with an experienced HR team
• Variety in work, with exposure to both operational and strategic HR initiatives