Hotel Front Desk Attendant

Job Description Job Description About the Role: The Dog Stop is looking for a friendly and motivated Front Desk Attendant to join our team in Centreville, VA! This is a great opportunity to be the welcoming face of our organization, creating a positive first impression for every guest and visitor. If you thrive in a people-focused environment and love keeping things running smoothly, we want to hear from you! Responsibilities: Greet and welcome guests, clients, and visitors in a professional and friendly manner Answer and direct incoming phone calls, emails, and inquiries to the appropriate staff Manage front desk operations including check-ins, check-outs, and appointment scheduling Maintain a clean, organized, and presentable reception area at all times Handle administrative tasks such as data entry, filing, and record keeping Assist staff and management with day-to-day operational needs Address customer concerns and escalate issues as needed to ensure satisfaction Requirements: Prior experience in a front desk, receptionist, or customer service role preferred Strong verbal and written communication skills Friendly, professional demeanor with a customer-first attitude Ability to multitask and stay organized in a fast-paced environment Proficiency with basic computer applications Reliable, punctual, and a strong team player Must LOVE dogs About Us: The Dog Stop is a proud local business serving the Centreville, VA community with dedication and heart. We are committed to building a welcoming environment where both our customers and employees feel valued and appreciated. Our team is passionate, supportive, and driven — and we're always looking for great people to grow with us. Although this is a Front Desk position, shifts in the back may be required.