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Mortgage Loan Processor

StraussGroup

*No prior mortgage experience is required for this opportunity! This would be a great opportunity for a recent college graduate who has a business, finance, or related degree and is looking to start a career within the mortgage industry

As a Mortgage Loan Processor , your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.

Primary Responsibilities

  • Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
  • Manage multiple loan files
  • Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
  • Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
  • Set up loan files, manually and on the computer
  • Follow up on submitted loans and/or pended loans
  • Coordinate closing paperwork and tasks, as required

Qualifications

  • Excellent customer service skills
  • Strong organization skills, attention to detail, and ability to multitask
  • Strong oral and written communication skills
Vacancy posted more than 2 months ago

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