Receptionist/Cashier - Lexus of Albuquerque

Job Description

Job Description

Overview

Lexus of Albuquerque is part of fast growing Group 1 Automotive , a leader in automotive retail and we are looking to add a qualified RECEPTIONIST/CASHIER to our team. Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Maintain confidentiality of company and customer information at all times.

• Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.

• Transfer the appropriate information from each repair order hardcopy to the soft copies (reconcile the repair orders).

• Calculate the material (or shop supplies) charge applicable for each repair order.

• Accurately calculate the total retail price for parts, fluids, material, or shop supplies, labor and taxes and enter them in the appropriate spaces on the repair order.

• Collect the total retail charges from the customer in cash, check or authorized charge account.

• Provide the customer with the proper change and/or receipts.

• Properly document charge purchases according to the policies established by the office manager.

• Calculate and enter the warranty charges applicable.

• Complete the accounting section of the repair order as directed by the business manager.

• Accumulate all repair orders and parts invoices closed during the business day to the business office daily.

• Maintain the effective labor rate control forms as directed by management.

• Handle and account for the cash in and out in the assigned money box daily.

• Control the keys associated with completed repair orders, return customer’s keys to them when their bills are paid and direct customers to where they may find their vehicle.

• File repair orders as directed by service department management.

• Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available.

Qualifications

• Outstanding communication skills both verbal and written.

• Professional appearance and outstanding work ethic.

• Great attitude with a high-energy personality.

• Superior customer service skills.

• Self-starter and self-motivated.

• Ability to work well in a process-driven environment.

• High School Diploma or equivalent.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.