MRO Program Manager (Direct Hire)

Location: Chandler, AZ Pay: $90k/yr DOE Schedule: Monday-Friday | Full-Time | Onsite Who We Are We are partnering with a globally recognized supply chain and solutions provider that supports some of the world's largest manufacturers operating within highly controlled and regulated environments. Since 1996, this organization has delivered innovative sourcing, inventory, procurement, and logistics solutions to leaders in the semiconductor, microelectronics, pharmaceutical, life sciences, and medical device industries. Their reputation is built on operational excellence, technical expertise, and exceptional customer partnerships. This is an outstanding opportunity for an experienced operations leader who enjoys driving supply chain performance, leading high-performing teams, and serving as the trusted partner for a critical manufacturing customer. What You’ll Do As the MRO Program Manager, you will oversee the day‑to‑day operations of a critical spare parts management program supporting multiple manufacturing facilities. You'll lead warehouse operations, inventory control, customer service, sourcing, and operational performance while managing a cross‑functional team and serving as the primary point of contact for your client. This is a highly visible leadership role requiring strong operational management, customer relationship skills, and a passion for continuous improvement. Key Responsibilities Lead all onsite MRO program operations supporting multiple manufacturing locations Manage warehousing, shipping & receiving, inventory control, production support, and last‑mile fulfillment activities Supervise, mentor, and develop warehouse teams, supervisors, site managers, and operational staff Ensure inventory accuracy through cycle counts, reconciliation, variance investigation, and material management best practices Monitor program KPIs, service levels, and contractual performance metrics while driving continuous improvement Lead operational review meetings with internal leadership and customer stakeholders Manage short and long term operational projects while ensuring milestones and customer expectations are met Serve as the primary escalation point for customer concerns and operational issues Partner with procurement and supply chain teams to ensure material availability, sourcing efficiency, and inventory optimization Drive root cause analysis and corrective actions to resolve operational challengesMaintain compliance with all safety, quality, regulatory, and customer requirements Identify opportunities to improve warehouse processes, inventory management, productivity, and customer satisfaction Support workforce planning, employee development, cross‑training, and succession planning Monitor business opportunities and risks while supporting future program growth What’s In It For You Competitive salary with long‑term career growth opportunities Join a global organization supporting Fortune 500 manufacturers Leadership role with high visibility and customer impact Stable, growing company with an excellent reputation Collaborative team focused on operational excellence Opportunity to lead continuous improvement initiatives and influence strategic decisions Comprehensive benefits package What You Need to Have 5+ years of leadership experience in operations, warehouse management, logistics, or supply chain Strong background managing inventory control, warehouse operations, and material flow Experience leading cross‑functional teams in manufacturing or distribution environments Hands‑on experience with ERP, WMS, or inventory management systems Strong client‑facing communication skills with experience presenting KPIs and managing customer relationships Proven ability to lead operational performance while driving accountability and continuous improvement Experience managing complex, technical, or high‑value inventory Excellent leadership, communication, organizational, and problem‑solving skills Advanced proficiency with Microsoft Office, particularly Excel The Musts Experience supporting MRO (Maintenance, Repair & Operations) spare parts programs Experience with SAP, Maximo, Oracle, or other ERP/WMS platforms Ability to lead multiple operational priorities in a fast‑paced manufacturing environment Strong understanding of inventory management, warehousing, logistics, and supply chain operations Experience managing customer escalations and building long‑term client relationships Demonstrated success leading teams and improving operational performance Ability to analyze data, identify trends, and implement process improvements Commitment to safety, quality, and operational excellence Preferred Bachelor's degree in Supply Chain, Business, Engineering, or related field Lean, Six Sigma, Kaizen, or continuous improvement experience Background supporting semiconductor, microelectronics, pharmaceutical, life sciences, or other highly regulated manufacturing environments Experience working with engineered or technical products #J-18808-Ljbffr Opti Staffing Group