Account Director

Account Director

At a Glance

Schedule: Monday-Friday, 7:30 AM-4:00 PM CST


Location: This is a work-from-home position; up to 25% travel

Direct Reports: 2

Benefits: PTO, paid holidays, health insurance, 401(k)

About the Role

A small, well-established creative marketing agency is looking for a motivated, client-focused Account Director to take ownership of a portfolio that includes two major client relationships, one of them a Fortune 100 account, while also helping build new business. This is a hands-on leadership role for someone who genuinely enjoys client work - equal parts relationship management and strategic growth.

The agency runs on a structured, goals-based operating framework designed to keep teams aligned, accountable, and moving toward clear targets - so you'll always know what success looks like in this role.

What You'll Own

• Act as the day-to-day point of contact and trusted advisor for assigned clients, shaping short- and long-term strategy to meet their goals
• Lead client meetings and internal status calls; keep projects, timelines, and deliverables on track
• Build and manage a healthy sales pipeline - prospecting, qualifying leads, pitching, and negotiating profitable, sustainable contracts
• Prepare estimates, SOWs, invoices, and status reports; track budgets and billable hours across accounts
• Run regular account reviews to gauge satisfaction, surface upsell opportunities, and get ahead of issues before they grow
• Maintain relationships with vendors, distributors, and strategic partners, including sourcing and pricing negotiations
• Report progress against revenue targets and KPIs to leadership
• Flag process improvements that make the team more efficient and clients happier
• Keep a pulse on industry trends and competitor moves to bring clients fresh, relevant ideas

What You Bring

• 4+ years of B2B sales and account management experience
• A track record of growing client relationships and winning new business
• Comfort managing several projects at once in a fast-moving environment
• Confidence budgeting, forecasting, and tracking spend against performance metrics
• Strong presentation, negotiation, and interpersonal skills
• Solid working knowledge of Microsoft Office (Excel, PowerPoint) and Google Workspace
• Bachelor's degree in marketing, business, or a related field preferred
• Willingness to travel up to 25% within the continental U.S.
• A plus: familiarity with project management or CRM platforms, QuickBooks, or promotional products sales