Regional Product Manager, Customer & Market Insights

Regional Product and Market Intelligence ManagerQSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences. Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability. Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates.This role is built for a connector, someone who listens deeply to the market, translates complexity into clarity and helps to shape product strategy through grounded, regional insights. As a Regional Product and Market Intelligence Manager, you'll operate at the intersection of customer needs and company vision. Your work will directly inform how we'll position, package and deliver Q-SYS solutions to our diverse and dynamic market partners.Key Tasks & Responsibilities (Essential Functions)Lead regional market discovery, including Voice of Customer (VoC), win/loss analysis and market validation to uncover customer needs, adoption barriers and whitespace opportunities.Translate field intelligence into actionable insight, synthesizing customer feedback, competitive signals and market trends into clear recommendations for product and business leaders.Partner closely with global product marketing and product management to inform new product planning, feature tradeoff discussions and lifecycle and forecasting decisions using customer insights, competitive intelligence and market data.Develop and maintain competitive intelligence across the QSC portfolio, including battle cards, differentiation narratives and objection-handling tools that enable sales and technical teams to successfully sell.Drive regional NPI readiness by training sales, technical and support teams, coordinating pre-sales demo products and working across stakeholder groups to design demo experiences for external audiences.Act as the go-to regional product authority for QSC, supporting sales, regional marketing, technical and leadership teams with deep product, use-case and market context.Skills and Minimum Experience RequiredStrong technical and product fluency, with previous experience in product management, sales engineering, application engineering or similar roles.Strong business acumen, ability to think about the business case as deeply as the technology and translate market feedback into forecasts and business planning.A systems-thinking mindset, connect individual data points to broader market patterns, business implications and strategic tradeoffs.Excellent synthesis and communication skills, able to turn fragmented feedback into clear, compelling and action-oriented narratives.Analytical judgement, including comfort with ambiguity, tradeoff analysis and contextualizing customer input within broader products and business strategy.Experience with customer insight programs including Voice of the Customer (VoC), win/loss analysis, market discovery or similar efforts.Credibility with both technical and business audiences, ability to influence without authority across functions and levels.High School Diploma or equivalent6 to 8 years of relevant work experienceTravel Requirements 1-20% 21-40%Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role.We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.