Landscape Production Manager
Landscapes by Terra, Inc.
The Property Care Production Manager leads day-to-day field operations, supporting foremen and crews in delivering safe, high-quality property maintenance and responsive client service. Working closely with the Division Manager, this hands-on role coordinates schedules, monitors job performance, develops team members, and helps improve operational efficiency and division profitability. The position also includes fieldwork to cover staffing needs and required participation in snow removal operations.
Responsibilities
Plan and communicate daily and weekly schedules to foremen and crews, and ensure work orders are prepared and distributed accurately and on time.
Monitor job hours, work quality, and contract requirements to keep services aligned with client expectations and operational goals.
Conduct regular jobsite reviews to assess quality, safety, and cleanliness, including the condition of company equipment, vehicles, and crew uniforms.
Maintain proactive communication with clients, resolve service concerns and crew issues, and involve the Division Manager as needed.
Provide timely status reports to the Division Manager, collaborate on crew efficiency and division profitability, and identify property enhancement opportunities.
Ensure operational data, including LMN records, is entered accurately and on time, and review and approve crew timesheets daily.
Coordinate with foremen to identify vehicle and equipment needs and support efficient field operations.
Ensure crews follow applicable safety requirements and recommended protocols. Report incidents the same day and complete and submit incident reports.
Train, coach, and develop foremen and crew members; conduct performance assessments and SMART goal reviews as directed.
Partner with the Division Manager to develop internal talent, participate in interviews as directed, and foster strong employee and client relationships.
Perform property care and client property management tasks in the field when needed to cover staffing gaps.
Participate in scheduled meetings, including weekly production meetings.
Participate in and support snow events, including plowing and/or spreading deicing agents. Snow event participation is required.
Qualifications
High school diploma.
At least one year of industry production or maintenance supervisory experience with a high-growth company generating $1 million or more in revenue.
Valid driver’s license.
Proficiency with LMN and Microsoft 365, along with relevant industry technology.
Knowledge of plant identification and equipment identification, use, and care.
Strong leadership, customer service, communication, and decision-making skills, with the ability to organize work, prioritize tasks, manage time, and execute goals.
Ability to lift, pull, and/or push 50 pounds; sit, stand, and/or walk for eight hours or more per day; navigate varied terrain; and work in all seasons and weather conditions.
Preferred: Bilingual proficiency in English and Spanish.
Hours of Operation:
Monday through Friday: 6:45 to 5pm, peak season- hours may vary
Snow Removal- On call mandatory
Benefits:
Medical, Dental, Vision - 60% paid by employer
Retirement- Simple IRA with 3% match
Life Insurance- Company paid
Varying company assets: use of company work vehicle and work phone
Uniform dispursement
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