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Fulfillment Specialist

The Fulfillment Specialist at the Central Fulfillment Center is responsible for working in a closed-door, fast paced pharmacy production line and will be involved in the processing and shipping of prescription orders. Under the supervision of the PIC/Group Supervisor, the Fulfillment Specialist will also be receiving inventory, scanning, sorting, manifesting, and shipping the prescription orders using automated equipment/conveyor systems. The Fulfillment Specialist will work as part of a team to ensure the accuracy and completeness of orders and maintain a continuous and consistent workflow to help meet team goals.

The position is based in Irving, TX. The shift arrangement is typically a 40-hour workweek with occasional overtime to be expected. For this position, the Fulfillment Specialists will work the following schedule (Part time, 24 hours/week) and may convert to full-time depending on performance, attendance and business needs:

• Sunday to Thursday: 9:30AM to 6:00PM (Friday and Saturday off)
• 1 Saturday rotation each month from 7:00AM to 3:30PM (Thursday and Friday OFF)

Main responsibilities:

• Follow and promote proper Pharmacy, general safety and security procedures and processes of the company.
• Assist with preparation of intra-facility transfers (i.e. completed prescription orders) for delivery to stores. These are non-technician tasks to support central fill operations.
• Maintain automated production lines, inspect/prepare packages, sort, and apply manifest information to prescription orders.
• Organize totes on pallets to prepare for shipment. Works with transportation partners to ship completed totes to stores.
• Assist with maintaining the pharmacy system and technologies that facilitate proper conveyance, packaging, and shipping of prescriptions. Escalate technical and workflow issues as needed.
• Monitoring and maintaining uptime of automated counting, collating, packaging, and sorting devices, ensuring continuous operation through basic troubleshooting of routine errors.
• Assist with replenishment of supplies and cleaning of workstations as needed.
• Create and maintain documentation as requested.
• Assist Inventory Technicians as requested. Participate in Inventory Audits.
• Other duties as assigned concurrent with all applicable laws and regulations.

What we are searching for:

• Must be committed to contributing to a culture of safety, looking out for yourself and others.
• Must be committed to achieving optimal productivity and efficiency and be self-motivated, energetic, and detail oriented.
• Acts as a highly organized, flexible, adaptable subject matter expert who can prioritize.
• Works well with others and can motivate people you work with. Able to be a role model and lead by example.
• Good communication skills both written and verbal.
• Professional image with proper grooming.
• Must have a willingness to work a flexible schedule, including evening and weekend hours as needed.

We believe the successful candidate has these qualifications and experience:

• Required:
• Pharmacy Assistant License in Washington
• High School Diploma/GED and at least 2 years of experience in a retail or fulfillment center environment.
• Ability to preserve confidentiality of patient information.
• Preferred:
• Previous experience working with an inventory management system, including working with scanning equipment, conveyor lines and/or robotic systems, etc.
• Technical Experience:
• Central Fulfillment Pharmacy experience.
• Prefers to work in a closed-door environment (no adjudication, customer interaction, phone work.)
• Good computer skills.
• Good math skills.

Physical Requirements:

• Willing and able to stand/walk at least 8 hours with or without reasonable accommodation.
• Willing and able to perform tasks which include pushing, pulling, grasping, bending, stooping, rotating, reaching, and lifting/carrying up to 40 pounds with or without reasonable accommodation.
• Visual focus such as counting, observing, etc. is required consistently.
• Performing repetitive tasks up to 100% of the time