Technical Support Team Lead - SaaS, Remote-First, Growth
Dot Compliance
New York, NY
- Remote job
Dot Compliance, a leading provider of cloud Quality and Compliance management for life sciences, seeks a Customer Support Team Lead for its North America region. You will manage daily operations, coach engineers, and ensure top-tier service levels while collaborating with cross-functional teams. You will oversee on-call rotations, drive KPIs, and maintain knowledge base quality, with a focus on proactive support and scalable processes. EST hours coverage is required in a remote-first environment. #J-18808-Ljbffr Dot Compliance
Vacancy posted 1 day ago
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