Human Resources Manager

HR MANAGER JOB SCOPE Position: Human Resources Manager Location: West Palm Beach THE ROLE The HR Manager is the primary on-site HR leader at BIBA, responsible for running the people function across the Club, hotel, dining, and events teams. Corporate provides the systems, frameworks, and infrastructure; this role owns their implementation and day-to-day operation on property, from opening through daily operations. This is a hands-on leadership role for an experienced HR professional who can bring structure to a new property, operate with autonomy day to day, and serve as a trusted resource to leadership and employees alike. The role owns BIBA's on-site HR operations, employee experience, benefits, payroll, employee relations, compliance, and people processes, in close partnership with the Managing Director, department heads, and corporate HR. KEY RESPONSIBILITIES HR Operations & Compliance Own BIBA's day-to-day HR operations and records on property, maintaining accurate employee files, HRIS records, and required reporting in the corporate systems. Maintain and update on-site HR policies, procedures, and employee communications as BIBA evolves, in alignment with corporate HR frameworks. Keep on-site practices compliant with federal, Florida, and local employment law, including the pre-opening foundation (I-9/E-Verify, required postings, personnel-file structure) and hospitality wage-and-hour: tipped-wage and tip-credit rules, service-charge and gratuity handling, overtime, and any minor-labor requirements. Administer leave and accommodations, including FMLA, ADA interactive process, and other protected leave. Own HR administration related to workplace safety, including injury reporting, OSHA recordkeeping, and workers' compensation claims, in partnership with Operations. Escalate to corporate HR on policy, systems, and complex compliance matters. Pre-opening & Property Build Implement BIBA's people infrastructure on site: handbook, policies, procedures, and onboarding built on corporate's frameworks and tailored to the property. Run recruiting and onboarding for a full-property opening, including high-volume hiring, orientation waves, and mass onboarding on a compressed timeline. Partner with the Managing Director and department heads on staffing plans, headcount, org structure, and labor budgets through ramp-up. Recruiting, Onboarding & Offboarding Partner with department leaders on hiring needs, job scopes, sourcing, and candidate selection. Own the full employee lifecycle on site from offer through onboarding, maintaining onboarding materials, checklists, and required new-hire training so every employee gets a clear, organized introduction to BIBA, their role, and the standards. Manage offboarding: terminations, Florida final-pay timing, unemployment claims, and exit interviews. Track work authorization and coordinate with leadership on any visa or foreign-national needs tied to the Global MayaBay partnership and visiting chefs. Employee Relations & Performance Serve as the primary HR resource for employee questions, concerns, and workplace matters. Partner with department leaders on performance management, coaching, documentation, and corrective action, handled consistently, fairly, and confidentially. Support managers in setting clear expectations and addressing performance issues effectively. Conduct or oversee workplace investigations with sound judgment, and elevate significant or sensitive matters to the Managing Director and corporate HR when appropriate. Benefits & Payroll Own on-site benefits and payroll administration: enrollment, changes, deductions, timekeeping, and processing, as the primary point of contact for employee questions. Coordinate with corporate, brokers, and providers to keep programs administered accurately, and support renewal with property-level data and employee feedback. Employee Experience & Culture Help protect and evolve the culture BIBA is building, in a members' club where staff are part of the experience. Administer and reinforce BIBA's service culture, grooming and appearance standards, and member-confidentiality expectations through onboarding and ongoing training. Lead staff appreciation, recognition, and engagement on the floor, and partner with leadership on internal communication and development. WHAT SUCCESS LOOKS LIKE BIBA opens fully staffed, with recruiting and onboarding that reflect the standards of the property. Corporate systems and frameworks are implemented and run well on site, with records, benefits, payroll, and policies accurate and audit-ready. Employees know where to go for support and get clear, timely answers. Managers feel equipped to handle employee matters, and performance and disciplinary processes are consistent and professional. Employees feel informed, supported, recognized, and proud to be part of BIBA. QUALIFICATIONS 5+ years of progressive HR experience, ideally in hospitality, hotels, private clubs, or restaurants; pre-opening experience strongly preferred. Proven experience running a broad HR function on property, ideally with corporate support. Strong background in employee relations, high-volume recruiting and onboarding, benefits and payroll administration, compliance, and performance management, with a command of hospitality wage-and-hour and Florida-specific practices. Multi-department or multi-outlet hospitality operations strongly preferred. Discreet with confidential matters, and calm, approachable, and solutions-oriented while working autonomously alongside leadership and corporate. HR certification (PHR, SPHR, or SHRM-CP/SCP) and a college degree in any field is a plus. Fluent verbal and written English; French a plus. PACKAGE & BENEFITS Competitive base salary, commensurate with experience. Medical, dental, and vision insurance. Paid time off and paid holidays. Employee dining benefits and other BIBA leadership perks. #J-18808-Ljbffr