Digital Reporter - Legal Proceedings

Digital Reporter - Legal Proceedings

Location: Rochester, NY

Schedule: Hybrid | Monday-Friday | Standard Business Hours

Training Provided | No Prior Legal Experience Required

Start a Career in the Legal Industry

Have you ever considered a career where technology, professionalism, and the legal system intersect?

U.S. Legal Support is seeking motivated, tech-savvy individuals to join our team as Digital Reporters. No prior legal experience is required. We provide comprehensive training, certification support, and ongoing development to help you build a rewarding career in the legal services industry.

If you're dependable, detail-oriented, comfortable with technology, and enjoy working independently, this could be the opportunity you've been looking for.

What Is a Digital Reporter?

Digital Reporters play a critical role in the legal process by creating and managing the official audio record of legal proceedings, including depositions, hearings, arbitrations, and other legal events.

Using advanced digital recording technology, Digital Reporters ensure that every proceeding is accurately captured and prepared for transcription. The record you create helps attorneys, courts, and clients preserve an accurate account of what occurred during legal proceedings.

No court reporting experience? No problem. We'll provide the training and support needed to help you succeed.

What You'll Do

Legal Proceedings Management

• Attend depositions, hearings, arbitrations, and other legal proceedings.
• Administer oaths to witnesses (training provided).
• Manage the official audio record during proceedings.
• Ensure all participants are properly identified on the record.
• Maintain professionalism while interacting with attorneys, witnesses, and clients.

Technology & Equipment Operations

• Set up, test, and operate digital audio recording equipment.
• Manage remote proceedings using video conferencing platforms such as Zoom and Microsoft Teams.
• Troubleshoot basic technical issues before and during proceedings.
• Transport and maintain company-provided equipment.

Documentation & File Preparation

• Organize audio recordings, exhibits, and supporting documentation.
• Upload and prepare files for transcription and production teams.
• Review documentation for completeness and accuracy.
• Maintain case records and required reporting information.

Client Service

• Deliver a professional, customer-focused experience during every proceeding.
• Communicate effectively with clients and internal teams.
• Assist in ensuring proceedings run smoothly and efficiently.
• Represent U.S. Legal Support with professionalism and integrity.

What We're Looking For

We're looking for individuals who are:

• Comfortable learning and using technology.
• Dependable and able to work independently.
• Professional and confident when communicating with others.
• Organized and detail-oriented.
• Adaptable to changing schedules and environments.
• Able to manage multiple responsibilities while maintaining accuracy.
• Interested in building a long-term career in the legal services industry.

Qualifications

Required

• High School Diploma or equivalent.
• Minimum typing speed of 55+ words per minute.
• Strong computer and technology skills.
• Reliable transportation and ability to travel locally within the assigned market.
• Professional verbal and written communication skills.
• Ability to learn new software and systems quickly.

Preferred

• Associate's or Bachelor's degree.
• Experience in customer service, administration, education, hospitality, legal services, or related fields.
• Experience using video conferencing technology.
• Existing Notary Public commission.

Additional Requirements

• Ability to obtain a state Notary Commission (assistance provided).
• Ability to obtain AAERT Digital Reporter Certification (training and certification support provided).

Training & Career Development

At U.S. Legal Support, we invest in our people.

Our Digital Reporter Training Program includes:

• Structured onboarding and hands-on training
• Equipment and technology training
• Legal industry education
• AAERT certification support
• Ongoing coaching and mentorship
• Continuing professional development opportunities

Whether you're changing careers or just starting your professional journey, we'll help equip you with the tools and knowledge you need to succeed.

Why This Role Matters

Digital Reporters play an essential role in the legal system by ensuring proceedings are accurately documented and preserved. Your work directly supports attorneys, clients, courts, and legal professionals who rely on the integrity of the official record.

The recordings you create become an important part of the legal process and help ensure accuracy, accountability, and access to information.

Why Join U.S. Legal Support?

• Comprehensive paid training program
• AAERT certification support
• Travel and cell phone allowances
• Medical, dental, and vision insurance
• Company-paid life insurance
• Short-term and long-term disability coverage
• Paid parental leave
• Flexible PTO
• 401(k) and Roth 401(k) options
• Wellness-focused benefits
• Pet insurance
• Employee Relief Fund
• Career advancement opportunities
• Supportive and collaborative culture

Our Culture

At U.S. Legal Support, we believe our people are our greatest asset. We foster a culture built on professionalism, accountability, collaboration, and continuous learning. We are committed to helping employees build meaningful careers while providing exceptional service to clients across the country.

Physical Demands

• Ability to transport and set up recording equipment.
• Frequent sitting, standing, and computer use.
• Ability to travel locally between proceeding locations.
• Ability to communicate clearly in professional settings.

Work Environment

This position is a hybrid, field-based role that combines remote work, client-site proceedings, and occasional office interaction. Work locations may vary throughout the assigned territory.

Travel Requirements

Local travel within the assigned market is required.

Equal Employment Opportunity

U.S. Legal Support is an Equal Opportunity Employer committed to creating an inclusive workplace for all employees and applicants.

Work Authorization

Candidates must be legally authorized to work in the United States. U.S. Legal Support participates in E-Verify where required by law.