Claims Representative Associate

Job Description

Job Description

We are looking for a Medical Biller/Claims Associate billing in Everett, WA. This Long-term Contract opportunity is ideal for someone who is organized, detail-focused, and comfortable working with medical documentation and payer submissions in a fast-paced customer service environment. Helpful to know EOB, medical billing and denial claims.

Responsibilities:

• Will review statements

Obtain medical documentation from appropriate sources and prepare records for submission to insurance carriers based on claim needs.

• Review incoming information for completeness, accuracy, and proper formatting before forwarding materials for claim processing.

• Submit required documentation to insurance companies within established timelines and follow up on outstanding items as needed.

• Maintain clear and accurate claim-related records, notes, and status updates across internal systems.

• Communicate with internal teams, providers, or other stakeholders to resolve missing information and support timely claim handling.

• Assist with day-to-day customer service tasks related to claim administration, documentation requests, and case updates.

• Use assigned systems and tools to track workflows, monitor open requests, and ensure records are routed correctly.

• Learn and apply department procedures during training and adapt to updates in processes or supporting platforms, including Epic when applicable.

• Experience supporting claims, insurance operations, customer service, or medical record processing in a detail-oriented setting.
• Ability to retrieve, organize, and handle sensitive medical documentation with a high level of accuracy and confidentiality.
• Strong attention to detail and the ability to manage multiple tasks in a 40-hour work week environment.
• Comfortable working with insurance companies and following documentation guidelines for submissions and follow-up.
• Basic computer proficiency and ability to learn new systems quickly; experience with Epic is helpful but not required.
• Effective written and verbal communication skills for working with internal teams and external contacts.
• Dependable work habits, sound judgment, and a process-oriented approach to administrative support tasks.