Customer Service Representative - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: Simple IRALicensing paid by agencyBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development ABOUT OUR AGENCY: I opened my agency in 2019 and currently lead a team of five. Before becoming a State Farm agent, I worked as a public school teacher, an experience that helped shape my passion for helping others learn, grow, and succeed. I'm a graduate of East Central University and enjoy traveling and watching sports in my free time. Supporting our local community is important to our agency, and we enjoy finding opportunities to stay involved and give back to the people we serve. Our agency offers health benefits, a Simple IRA, paid time off, and a strong commitment to work-life balance. We believe in creating an environment where our team can grow professionally while still having time for what matters outside of work. Our culture is positive, supportive, and growth-oriented. I'm looking for someone who is coachable, hardworking, self-motivated, and brings a great attitude to the team. If you're a self-starter who is ready to learn, contribute, and grow with a close-knit agency, we'd love to meet you. ROLE DESCRIPTION: As a Customer Service Representative with Dusty Treat - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed.Answer customer inquiries and requests.Maintain accurate records of customer interactions.QUALIFICATIONS: Dedicated to customer service.Strong communication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.