Customer Service Specialist

Morgner Construction Management (Morgner) is a certified MBE/WBE/SBE/LGBTQ/DBE-owned professional services firm headquartered in Los Angeles, providing construction management, program management, and owner's representative services to public agencies throughout California. Morgner is pleased to submit the following candidate resume(s) for consideration under Recruitment No. CM-OARII-0126-10-Rev, Owner's Authorized Representative II (OAR II), in support of LAUSD's Facilities Services Division. Duties Manages, oversee, and coordinates all facets of the pre-construction, bid and award, construction and close-out phase of all assigned projects Reviews pre-construction documents and submits comments to Designer as necessary Plans, organizes, and prepares reports to upper management with respect to the status and/or progress of the projects Coordinates with all pertinent public agencies during pre-construction and construction to comply with all off-site work; coordinates with various District and Project staff Manages both the project budget and schedule to meet the District’s qualitative standards; monitors project budget monthly and ensures that the budget accurately reflects the project status/progress Manages daily activities of the contractor, reviews contractors’ construction schedules and submittals, and coordinates responses to the contractors’ inquiries thru the Requests for Clarifications (RFC) and other related documents Reviews substitution submittals from contractors to ensure specification and/or District requirements are complied with Receives, reviews, and negotiates Contractor Change Order Proposal(s) to achieve a fair & reasonable price in accordance with the General Conditions; reviews and addresses any and all schedule impacts in accordance with the project specifications in a timely manner Reviews the process and monitors payments for the contractor, architects, engineers and any other pertinent parties Administers provisions of Professional Service Agreements between Architects and the District Coordinates District delivery of related fixtures, furniture and equipment Monitors and manages project close-out with respect to project certification with the Division of State Architects (DSA) and project financial close out Perform other related duties assigned Combined Qualifications Fifteen (15) years full time paid professional experience in Construction and/or a combination of Project and Construction Management of Commercial and/or Public/Educational Facility Construction. Five (5) of the fifteen (15) years should have full Responsibility for coordinating complex projects with construction values of more than $20M. Graduation from a recognized college or university with a bachelor's degree in architecture engineering or construction management. CA Certified Construction Manager (CCM) credential from the Construction Management Association of America (CMAA) may substitute for the education requirement. OR Twenty (20) years full time paid professional experience in Construction and/or a combination of Project and Construction Management of Commercial and/or Public/Educational Facility Construction. Fifteen (15) of the twenty (20) years should have full responsibility for coordinating complex projects with construction values of more than $20M. Preferred (Not Required): Graduation from a recognized college or university with a degree in architecture, engineering or construction management. Preferred (Not Required): A Certified Construction Manager (CCM) credential from the Construction Management Association of America. Additional Preferred Experience Design Build Experience Experience with Leadership in Energy and Environmental Design (LEED) certified projects and/or the Collaborative for High Performing Schools (CHPS) Experience with Division of the State Architect (DSA) construction/design processes Safety and OSHA Safety Regulations (OSHA 30 minimum) Preferred Licenses and Certificates A valid Certificate of Registration as an Architect by the California Architectural Board or Professional Engineer by the State Board for Professional Engineers and Land Surveyors A valid Construction Manager (CCM) credential by the Construction Manager Certification Institute (CMCI) #J-18808-Ljbffr