Instructional Designer EPIC
$80.52k - $100.65kMontefiore New Rochelle
- # Instructional Designer EPICApplylocations: 3 Odell Plazatime type: Full timeposted on: Posted Todayjob requisition id: JR230423**City/State:**Yonkers, New York**Grant Funded:**No**Department:**MIT - Epic - Training & Education 3**Work Shift:**Day**Work Days:**MON-FRI**Scheduled Hours:**8:30 AM-5 PM**Scheduled Daily Hours:**7.5 HOURS**Pay Range:**$80,521.60-$100,652.00Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.As Montefiore has built paths to deliver lifesaving health outcomes to underserved communities, we are looking to the future of being a data driven organization and tech-enabled care delivery to create better experiences for patients, providers, and operations teams. We are seeking an Instructional Designer for our Epic team.The **Epic Instructional Designer (ID)** is responsible for the design, development, delivery, and continuous improvement of Epic electronic medical record (EMR) training programs that support clinical, operational, and administrative workflows across the organization.This role partners closely with **Epic application teams, clinical and operational subject matter experts (SMEs), and organizational leaders** to translate Epic system build, workflows, and upgrades into **engaging, effective, and measurable learning solutions**.The Epic Instructional Designer functions as both a **learning strategist and Epic application training expert**, ensuring end users are prepared to use Epic accurately, efficiently, and in alignment with patient care, safety, regulatory, and operational goals.**Instructional Design & Curriculum Development*** Conduct comprehensive **training needs analyses** for Epic implementations, upgrades, optimizations, and workflow changes.* Define **measurable learning objectives** aligned with clinical, operational, regulatory, and organizational requirements.* Design and maintain **role‐based curricula** for clinical, revenue cycle, administrative, and ancillary staff.* Apply **adult learning theory and instructional design methodologies** to develop effective learning experiences.* Develop **instructor‐led, virtual, blended, and e‐learning** courses.* Create **realistic case scenarios, simulations, and hands‐on practice exercises** using Epic training environments.* Maintain and update all training materials to reflect system and workflow changes.**Epic Application & Workflow Expertise*** Achieve and maintain **proficiency and/or certification** in assigned Epic application(s).* Develop a detailed understanding of **organizational workflows and system configuration**.* Partner with Epic analysts and application teams to understand build decisions and downstream impacts.* Translate complex technical functionality into **clear, learner‐centered training content**.* Participate in **Epic upgrade planning, go‐lives, optimizations, and stabilization efforts**.**Training Environment & Content Development*** Build, test, and maintain **Epic training environments**.* Create and manage all training materials, including job aids, manuals, quick references, simulations, and videos.* Develop **interactive e‐learning modules** using approved authoring tools (e.g., Articulate, Captivate, Camtasia).* Apply **accessibility, usability, and visual design best practices**.* Leverage **emerging technologies, rapid development tools, and AI‐enabled solutions** to improve efficiency and learner engagement.**Training Delivery & Go‐Live Support*** Deliver **instructor‐led and virtual Epic training** as required.* Train, coach, and credential additional classroom or peer trainers as needed.* Provide **go‐live remote and at‐the‐elbow support** (when needed) during implementations and upgrades.* Deliver ongoing post‐live and optimization training to support sustained proficiency.**Stakeholder Collaboration & Change Support*** Serve as a **training liaison** between Epic teams and operational, clinical, and administrative stakeholders.* Facilitate curriculum reviews and incorporate feedback from SMEs and leaders.* Align training strategies with **change management and adoption goals**.* Provide outstanding internal client service while supporting the organization’s mission to improve patient care through technology.* Manage and resolve service tickets related to training content, and system updates.**Program Evaluation & Continuous Improvement*** Develop and implement **training evaluation tools** to assess effectiveness and learner readiness.* Analyze learner feedback, performance metrics, and system usage data.* Continuously refine curricula and delivery strategies to improve outcomes and efficiency.**Project & Resource Management*** Manage multiple training initiatives simultaneously.* Track deliverables, timelines, dependencies, and risks.* Provide regular status updates to leadership and stakeholders.* Perform additional related duties as required.**Required Qualifications*** Experience designing and delivering **training in a healthcare and/or Epic environment**.* Strong knowledge of **adult learning theory and instructional design best practices**.* Experience communicating **technical and clinical information** to diverse audiences.* Proficiency in **Microsoft Word, Excel, and PowerPoint**.* Excellent written, verbal, facilitation, and presentation skills.* Bachelors degree or equivalent experience.**Preferred Qualifications*** **Epic certification or demonstrated proficiency** in assigned application(s).* Experience supporting **Epic go‐lives or large‐scale implementations**.* Clinical or healthcare operational experience (recommended, not required).* Experience with **Agile or project‐based work environments**.* Familiarity with **AI tools, rapid authoring platforms, or advanced e‐learning technologies**.**Core Competencies*** Instructional design expertise* Workflow and systems thinking* Stakeholder partnershipMontefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
- J-18808-Ljbffr Montefiore New Rochelle
Vacancy posted 2 days ago
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