Lead Platform Engineer

Day to Day:
Insight Global is seeking a Lead Platform Engineer to work in Cleveland, OH! The Lead Platform Engineer role is responsible for setting strategic priorities for the maintenance of platforms within the current technology environment. The role involves sharing leading best practices and providing guidance to maintain the overall integrity of the platform, including operating systems, hardware and software infrastructure that are critical to the company's user populace and application environments.
They foster a culture of collaboration with cross-functional teams to ensure that all components of the platform are working efficiently, securely, and resiliently. The Lead Platform Engineer leverages a strategic mindset, offers advice, and drives the development and implementation of security policies to ensure high performance and reliability of the company's infrastructure, including both cloud and on-premises systems, in support of DevOps efforts and general business and IT objectives.


Daily Responsibilities:
• Set strategic priorities for platform hardware, software, and network requirements in alignment with overall organizational goals
• Share best practices for monitoring system performance, and lead teams responsible for system performance and troubleshooting of issues
• Leverage advanced techniques and methods for optimizing DevOps tools (such as API Gateway, Teraform) to support processes as per organizational needs
• Foster a culture of collaboration among cross-functional teams to ensure new features and services are brought into production
• Leverage a strategic mindset to oversee the execution and maintenance of automated and orchestrated fulfillment mechanisms to optimize delivery of key platform services
• Lead cross-team collaboration and workstreams to ensure smooth operations
• Identify potential security threats, mitigate them proactively and set standards for a strict security compliance
• Drive and oversee the development and implementation of security and resiliency policies, standards, and procedures in line with organizational strategic priorities and latest industry regulations
• Evaluate high-level design documentation, share feedback, and provide recommendations
• Interpret results and present findings from technical research regarding user requests for new/modified systems or severe problem resolution
• Foster strong relationships with vendors to create mutually beneficial opportunities for the organization

$120,000-$155,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• Bachelor's Degree in Computer Science or a related field. In lieu of a degree, at least 9 years of experience in the role of Platform Engineer or related position
• 6+ years of experience in platform engineering and infrastructure components [with a strong focus on containerization technologies, including Docker, Kubernetes, and Rancher.]
• Expertise in automated interaction with physical infrastructure
• Proven track record in managing and maintaining cloud-based environments such as AWS, GCP, or Azure
• Expertise in monitoring and log management tools such as Nagios, Splunk, and ELK
• Proven track record in developing and implementing backup and disaster recovery strategies
• Expertise in scripting experience in languages such as Python, PowerShell, and Bash
• Expertise in Infrastructure as Code (IaC) and configuration management tools such as Ansible, Chef, and Terraform


Nice to Have Skills & Experience
• Azure Solutions Architect, Certified Kubernetes Administrator (CKA), or AWS Certified DevOps Engineer preferred
• 3+ years of hands-on experience with containerization technologies, including Docker, and Kubernetes and Rancher for orchestration and cluster management
• Proven expertise in maintaining platform-level runtimes, including ingress controllers (e.g., NGINX), TLS certificate lifecycle management (e.g., cert-manager), and secrets management integrations (e.g., HashiCorp Vault)
• Experience deploying and managing observability tools, such as Sysdig for monitoring and CVE scanning, Fluentd for log forwarding, and Elasticsearch for log analysis
• Familiarity with GitOps practices and tools, particularly ArgoCD, to support continuous deployment workflows


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.