Director, Technical Product Owner

The Technical Product Owner (TPO) is the execution bridge between product priorities (“WHAT”) and engineering delivery (“HOW”). This role owns stream-level technical product execution across mobile, web, and backend platforms, ensuring clear accountability, faster decision velocity, and measurable customer/patient outcomes.

You will operate at the intersection of Product, Systems Engineering, Architecture, Program Management, UX, and Engineering to turn strategy into reliable, high-quality releases.

Key Responsibilities

• Own end-to-end technical product execution for a product/experience stream, from concept through launch and continuous improvement.

• Translate outcome-based strategy into epics, user stories, acceptance criteria, and release-ready backlog.

• Define and maintain clear scope, decision rights, and accountability boundaries across teams.

• Lead cross-functional operating cadence to align Product, Commercial, Systems Engineering, Architecture, Program Management, and R&D.

• Partner with Engineering and Architecture on technical trade-offs that balance speed, quality, compliance, and business value.

• Co-own release readiness with Program Manager, including dependency management, risk escalation, and launch quality.

• Embed quality and compliance guardrails early in the lifecycle (shift-left testing, clear controls, and traceable decisions).

• Drive stream-aligned delivery metrics and OKRs, using data to improve predictability, throughput, and customer impact.

• Support reusable platform and shared experience-service adoption in partnership with Platform & Delivery teams.

• Maintain strong documentation and communication of technical product decisions and rationale.

How This Role Interacts with Other Stakeholders:

The TPO is the central orchestrator across the Products & Experience operating model. The role aligns customer/commercial priorities with technical execution, partners with Technical Leads/Architects on architecture and sequencing and works closely with Program Managers to ensure release readiness and quality outcomes.

This role sits within the Products & Experience function and is a key driver of clear ownership, measurable execution, and sustained delivery performance.

Minimum Qualifications

• 10+ years in Technical Product Management, Product Ownership, Engineering, or Technical Program Management.

• Strong technical fluency across modern software delivery (mobile/web/backend); hands-on experience in Go or React Native strongly preferred.

• Demonstrated success leading complex, cross-functional initiatives in matrixed organizations.

• Proven ability to decompose ambiguous business goals into executable engineering work.

• Strong agile execution skills (backlog refinement, story mapping, sprint planning, dependency/risk management).

• Excellent communication and stakeholder management skills, including influence without formal authority.

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Preferred Qualifications

• Experience in regulated environments (healthcare, med-tech, finance, or similar).

• Experience implementing EHR Interoperability solutions and services.

• Solid understanding of security protocols and architecture like mTLS and OAuth.

• Working knowledge of Electronic Health Record (EHR) systems such as Epic, Cerner, Meditech, Athena, etc.

• Practical knowledge and experience delivering secure solutions, implementing privacy by design, and meeting regulatory requirements including HIPAA and GDPR.

• Familiarity with CI/CD, DevEx, observability, cloud platforms, and modern quality engineering practices.

• Experience driving operating-model change (not only project delivery) across multiple teams.

The base pay for this position is $149,300.00 – $298,700.00. In specific locations, the pay range may vary from the range posted.

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