STR Assistant Property Manager

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching

About the Role

PMI Southeast CT is hiring a full-time Short-Term Rental Assistant Property Manager to keep our vacation rental homes guest-ready. You'll own the turnover between stays — coordinating housekeeping, inspecting homes before guests arrive and after they leave, and making sure maintenance issues get fixed quickly. This is a hands-on, in-the-field role based out of our New London office, reporting to the STR Property Manager.

Responsibilities

• Coordinate housekeeping and laundry schedules around check-ins and check-outs
• Conduct pre-arrival and post-departure inspections and document property condition with photos
• Confirm every home meets PMI's standard of appearance before each guest arrives
• Restock guest supplies and manage inventory across the portfolio
• Report and track damage, missing items, and maintenance needs
• Schedule vendors and contractors, follow up on repairs, and confirm work is completed
• Respond to urgent on-site issues during guest stays
• Keep inspection, maintenance, and inventory records up to date in our software
• Support the STR Property Manager with special projects and seasonal property prep

Schedule

• Full time, approximately 40 hours per week
• Some weekend work is required — weekends are our busiest turnover days
• Flexibility during peak summer season and holidays

Qualifications

• 1+ year of experience in property management, hospitality, housekeeping supervision, or maintenance coordination preferred
• Strong attention to detail — you notice what a guest would notice