Teller - Upland

Teller Position

Banc of California, Inc. is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation's premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

The Teller is responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions. The role of a Teller is to provide exceptional customer service and maintains knowledge of products, fees and stay current on bank offerings that will deepen a customer relationship. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop). Answer questions and resolve customer concerns regarding services provided by the Bank. Assist with vault and ATM balancing Input hold/stop payments. Assist in monthly certifications. Conduct account research. Contribute to the overall success of the branches audit results Order supplies and process mail. Assist with processing and scanning of daily Teller work. Demonstrate knowledge of wire procedures and be able to assist with wires to meet branch needs Review and verify daily reports assigned by Branch Management. Adhere to Bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and Bank assets. Participate and contribute to the branch's overall goals. Follow all established policies and procedures. Perform other duties and projects as assigned.

One year cash handling experience in any industry is required High School Diploma or equivalent is required Basic understanding of cash handling and basic knowledge of 10 key (or can learn) is required Ability to learn key branch systems; basic end-user knowledge of Word and Excel is required Detailed and accurate; ability to mitigate risks and exercise critical thinking is required Ability to answer basic questions about products and service client needs is required Responsive; establishes and maintains relationships internally and externally by understanding needs; can appropriate escalate when needed is required Engages others in a friendly and reliable manner; ability to write key information via email and communicate basic information via phone is required Maintains awareness of coming products with ability to answer questions and act with minimum required information is required Takes appropriate direction, with ability to escalate appropriately and following up across multiple concurrent tasks is required Accountable for handling appropriate level of risk and making decisions appropriate to level is required

Financial Security: You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting. Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off. Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.