Admissions Coordinator

Job DescriptionJob DescriptionAdmissions Coordinator The Admissions Coordinator is responsible for attending to all matters related to responding to admissions inquiries, providing information on all programs within the CooperRiis integrative systems, and coordinating all steps involved in obtaining a complete program application for potential admissions of prospective residents. They provide excellent customer service to prospective residents, families, and referring proviers during the pre-admissions process. Location: Mill Spring, NC Campus Hours:Monday – Friday 8-5 pm40 Hours per week Benefits:PTO/Sick Time Accrual from first dayMedical/Dental/Vision BenefitsCompany Funded Life InsuranceRetirement Plan with Company MatchFree Meals on Shift Pay:Entry level starting at $21.40 per hour and based on experience Responsibilities:Supports the daily operations of the admissions officeExcellent customer service and responsive care for residents and families, collaboration with referral sources, direct care staff and leadership, and with marketing and external relations teamResponds promptly to incoming calls and email inquiries about the program and admissions processSupports the admissions process by gathering, maintaining, and sharing regarding incoming residents and familiesConducts thorough screening and complete the admissions process for all prospective residents and supports the day-to-day logistical matters during the pre-admissions processShares accurate and timely information with the family while scheduling admissions arrivalDocuments information in the database, tracks calls, emails, and all activitiesCompletes financial worksheet cost estimates for prospective residents, both in-network insurance and self-pay optionsParticipates in campus tours and provides an overview of the admissions process and recovery programQualifications:Experience with the admissions processExperience working with insurance and medical billingMarketing and customer service experience preferred *CooperRiis is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. *CooperRiis is a therapeutic healing community located in Mill Spring, NC. We are a Smoke/Drug/Alcohol Free Facility.