Donor Relations Associate

Join The American Red CrossBy joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Where Your Career is a Force for Good!The annual salary: $48,000 - $64,000Responsibilities1. Assist account managers in ensuring blood drives achieve goal through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations.2. Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.3. Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.4. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.5. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.ScopeIndividual contributor that works under close supervision. Use technical knowledge to solve routine types of problems.QualificationsEducation: Bachelor's degree required.Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.Management Experience: NASkills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Responsible for providing own transportation for business purposes. Ability to work on a team.Travel: May be required to travel to sites throughout the Red Cross organization.*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).Physical RequirementsPhysical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.Benefits For YouAs a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:Medical, Dental Vision plansHealth Spending Accounts & Flexible Spending AccountsPTO: Starting at 15 days a year; based on type of job and tenureHolidays: 11 paid holidays comprised of six core holidays and five floating holidays401K with up to 6% matchPaid Family LeaveEmployee AssistanceDisability and Insurance: Short + Long TermService Awards and recognitionThe American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.