FunZone Manager
Wagons West Management
Who We Are
Pizza Ranch Inc. started as a single location in Hull Iowa in 1981. Pizza Ranch is a fast-casual restaurant that specializes in
pizza chicken salad and dessert buffet as well as also offering delivery and take out. Our franchise has grown steadily with
over 220 locations in fifteen states.
What makes Pizza Ranch unique is our Vision and Mission. Our Vision is To glorify God by positively impacting the world
and our Mission is To give every guest a legendary experience. Our company believes we have a unique opportunity to
establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through
quality food and service; and where we take a positive leadership position in the communities we serve.
Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off
because of the genuine care and concern we give to our guests team members and communities. If this sounds like an
environment where you would like to work we are always looking for enthusiastic guest-oriented people who love to be of
service to others.
Key Accountabilities:
- Manage all aspects of staffing scheduling and training of FunZone Attendants
- Plan market and organize all aspects of group events and parties including managing reservations contacting guests and scheduling FunZone Attendants accordingly
- Ensure events and party details are executed accurately and on time
- Merchandising and inventory control of Redemption Center
- Order and manage party supplies and redemption inventory
- Develop and implement post-event and post-party follow up and referral process
- Ensure courteous customer service and respond to guest questions complaints and/or requests
- Elevated level of knowledge of FunZone systems and games
- Ensure completion of FunZone game and counter cleaning protocols
- Minimize game downtime by ensuring completion of necessary maintenance and service
- Ensure maintenance of the overall appearance of the FunZone
- Increase FunZone visibility and awareness including a consistent presence on social media outlets
- Develop thorough understanding of the reporting system to ensure FunZone profitability
- Build Community Engagement by partnering with other organizations and businesses
Qualifications Skills and/or Competencies:
- Strong management and relationship building skills
- Able to work with computers and POS system
- Highly self-motivated. Must have a high sense of urgency in providing an excellent level of service and follow through
- Strong detail orientation with demonstrated proficiency in both planning and execution
- Ability to oversee multiple detailed projects and manage change effectively
- Understanding of general marketing principles including targeting advertising pricing sales process and contract negotiation
- Excellent oral and written communication skills
- Effective interpersonal skills with the ability to influence and lead others
- Results oriented; ability to prioritize rapidly with strong critical thinking skills and excellent decision-making/analytical skills
- Ability and willingness to work nights and weekends as needed
You are applying for work with a franchisee of Pizza Ranch not Pizza Ranch Corp. or any of its affiliates. If hired the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Required Experience:
Manager
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