Case Manager

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Job Description: The Case Manager will provide community-based services to individuals identified as eligible for behavioral health services, including assessing and monitoring resources that help the client live in the community in a stable and safe manner

Schedule Details: Monday - Friday, 9:00 am - 5:00 pm

Location: New Castle

Program: Behavioral Health Services

Pay Rate: $21.00/hour

Job Functions:

• Carry a caseload of up to 30 clients
• Perform case management duties for consumers involved in Behavioral Health Services
• Provide services based on Recovery Model principles
• Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes
• Assists consumer service needs and assists consumers in assessing appropriate mental health services
• Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization
• Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan
• Monitor the consumer’s participation in the recovery plan and support services
• Provide effective crisis assessment and crisis intervention to consumers when necessary
• Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies
• Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems
• Act as an effective “single point of contact” for multiple health and social services linkages
• Provide all authorized client service and provide supporting documentation for re-authorizations, as necessary, in a timely manner
• Submit accurate and timely payroll and billing documentation
• Need to be available for an on-call rotation 24/7

Minimum Requirements:

Education/Experience/Licensure (Must Meet One of the Following Criteria):

• A bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education
• Be a registered nurse
• A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science, and 2 years experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties )
• A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989.

Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at:

Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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