Front End Team Leader

Front End Team Leader

The Front End Team Leader role ensures the front end of store smoothly operates. Supervises the Front End Team and housekeeping Team Members.

Duties:

• Set and achieve highest standards of retail execution
• Build positive work environment with outstanding team work, mutual respect, effective timely communication and exceptional morale
• Select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
• Effectively delegate and empower Supervisors and Team Members.
• Model and deliver outstanding guest service
• Follow through on all guest questions, requests and resolve concerns as needed.
• Maximize productivity, efficiency and productivity through proper scheduling.
• Achieve sales and labor targets.
• Follow and comply with all applicable procedures and regulations, including Weights and Measures, FDA, health and sanitation, Department of Labor, ADA, HAACP, OSHA and safe work practices.
• Ensure that Team Members operate and sanitize all equipment in a safe and proper manner.
• Ensure proper care and maintenance of all equipment.
• Keep all cases and shelves clean, well-stocked and properly rotated.
• Demonstrate advanced product knowledge; maintain awareness of new products.
• Leadership may assign other duties, not listed here.

Knowledge, Skills and Abilities:

• Ability to work independently and meet deadlines
• Ability to prioritize tasks
• Ability to handle stressful situations
• Values diversity
• Ability to perform physical requirements of position
• Proper handling of knives and cutting equipment
• Ability to work well with others
• Good communication skills
• Ability to inspect product for quality and freshness
• Able to work flexible schedule based on needs of store including nights, weekends and holidays

Qualifications:

• 3+ years or more experience in managerial experience
• Guest Service focused
• Knowledge of department product.
• Medium level computer skills

Working Conditions:

• Walking, standing, bending and stooping for 8-10 hours a day
• Push, pull up to 50lbs
• Mental and physical dexterity
• Ability to climb ladders
• Iteration of duties
• Ability to taste, smell, feel and visually inspect food
• Unassisted lifting up to 50lbs or more
• Work in varying temperatures