Catering Server At Farmhouse Catering

Job Description

Job Description

Position Overview:

Farmhouse Catering in Nevada, IA, is seeking dedicated and enthusiastic on-site and off-site catering servers to join our dynamic team. As an integral part of our catering staff, you will play a crucial role in ensuring seamless execution and exceptional guest experiences. As a server, you will be scheduled for off-site (within an hour radius of us) as well as at our on-site venue. This role is partial part-time. We do not guarantee a minimum number of hours each week. There will be some weeks when no hours may be available for everyone.

If you thrive in a fast-paced, customer-focused environment and have a passion for delivering top-notch service, we invite you to apply and become a key contributor to our success.

Responsibilities:

• Event Setup and Breakdown: Assist in the setup and breakdown of serving tables and stations, and other equipment according to event plans and specifications.
• Service Excellence: Provide impeccable guest service during events, maintaining a professional and friendly demeanor at all times. Anticipate guest needs and respond promptly, ensuring a positive and memorable experience.
• Food and Beverage Service: Serve food and beverages to guests following established protocols, ensuring accuracy in orders and adherence to dietary preferences or restrictions. Maintain a neat presentation of food and beverage stations.
• Table Maintenance: Monitor and maintain the cleanliness and tidiness of dining areas, including clearing dishes, replenishing utensils, and managing spills promptly.
• Communication: Collaborate effectively with other team members, event coordinators, and kitchen staff to ensure smooth communication and efficient service flow.
• Problem Solving: Address guest concerns and special requests with professionalism and attentiveness, escalating issues as necessary while finding effective solutions to maintain guest satisfaction.
• Upkeep of Equipment: Handle event equipment and tools with care, reporting any malfunction or damage promptly to supervisors.
• Safety and Hygiene: Adhere to all health and safety regulations, including proper food handling, personal hygiene, and sanitation practices to ensure the well-being of guests and colleagues.
• Flexibility: Adapt to changing event requirements, including varying work schedules, roles, and responsibilities based on the demands of each event.
• Teamwork: Work closely with the event and catering team to achieve a cohesive and efficient event execution, fostering a positive and supportive team environment.

Qualifications:

• Previous experience in hospitality, catering, or event services is preferred but not mandatory.
• Strong customer service skills with a friendly and approachable demeanor.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Basic knowledge of food and beverage service standards.
• Physical stamina to stand, walk, and lift moderately heavy items for extended periods. Must be able to lift a minimum of 35lbs.
• Flexibility to work evenings and weekends. Must be available 2 weekends a month (Friday & Saturday). Some day shifts are occasionally available.

Benefits:

• Competitive hourly wage and potential for gratuities.
• Opportunity to work in a dynamic and exciting events environment.
• Chance to develop valuable teamwork, communication, and problem-solving skills.
• Free meals at events.
• Mileage reimbursement if you are required to drive your own vehicle to an off-site cater.

If you are dedicated to delivering exceptional guest experiences and thrive in a collaborative team environment, we encourage you to apply for the position. Join us in creating memorable events that leave a lasting impression on our clients and guests. To apply, please submit your resume and a brief cover letter detailing your relevant experience and your passion for event and catering services.

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