Patient Care Coordinator Hospice

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Interim Healthcare is a leading Regional Provider of Hospice and Home Health Services based in Texas. Our company has grown to over 35 offices in Texas and New Mexico.

At Interim Healthcare, the relationships we have with each other and our patients are the foundation of the strong culture we have built.

We believe in placing the patient's interests at the heart of everything we do and that's what makes our job so rewarding.

General Purpose:

Responsible for managing accurate, timely completion and submission of a variety of data entry including patient information, daily reporting, and the paper flow of clerical functions in the office.

Essential Functions:

• Accurately enters a variety of data into information systems
• Assists the Director and management team members in the preparation of monthly management, statistical, and financial reports
• Alerts Regional Coordinator to resolve system problems that negatively impact the speed and accuracy of data entry functions
• Accurately enters patient billing data, including visit charges and supply charges, into the information system
• Accurately processes Medicare, Medicaid, private payer and patient claims in accordance with payor requirements and organization policy
• Assists in the preparation of monthly billing and accounts receivable reports
• Maintains accurate Medicare and Medicaid analysis reports
• Provides assistance to the Executive Director/Administrator and DHCS, preserving the confidential nature of items of which he/she has knowledge. He/she must maintain the files, supplies and general office condition in an orderly manner
• Handles correspondence and word processing for the hospice organization
• Maintains minutes of IDG meetings
• Makes sure that all doctor's order forms and related forms are current and in compliance with Medicare and Medicaid regulations. Updates all current forms in separate patient files
• Sends doctor's orders to physicians when received from nurses for his/her signature. Keeps current log of what is sent to make sure they are returned with a signature
• Closes out patient's clinical record when discharged
• Maintains current patient statistics utilizing the management information system
• Alerts appropriate management team members regarding late or missing documents required for payroll or accounts payable
• Files all elements of patient records on a daily basis
• Maintains current log of interim orders and plans of care (POC's) to verify mail and return date to comply with state and federal regulations
• Processes new patient referral information into the computer system on a timely basis
• Tracks frequencies and verifies all skilled services
• Coordinates and verifies clinical documentation for input, Admission through Discharge
• Special projects and other related duties as assigned
• Establishes and maintains positive working relationships with employees and other customers
• May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.

Minimum Education & Experience Requirements:

• High school graduate or equivalent, two years college preferred
• Two years data entry experience. Previous billing and computer experience, preferably in hospice or similar operation
• At least one year of pervious health care related payroll and accounts receivable experience, preferably in hospice care

• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities
• Proof of Covid vaccine, medical exemption or religious exemption

Knowledge, Skills & Abilities Required:

• Proficient with Microsoft Office
• Organization
• Attention to detail
• Excellent written and verbal communication skills