Communications Agent

Job Description

Job Summary

We are seeking an enthusiastic Communications Agent to support customer outreach, promotional initiatives, and relationship-building activities. This position is ideal for someone who enjoys communicating with people, representing a company professionally, and helping customers understand products and services.

Responsibilities

• Communicate with customers and prospective customers professionally.
• Provide clear information about products, services, and promotions.
• Identify customer needs and provide relevant information.
• Assist with lead generation and customer acquisition activities.
• Participate in promotional activities and community events.
• Follow up with customers regarding inquiries and opportunities.
• Assist with organizing promotional materials and resources.
• Gather customer feedback and communicate relevant information to the team.
• Collaborate with customer service and marketing team members.
• Represent the company positively during customer interactions.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications:
Qualifications

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Organized and able to manage multiple responsibilities.
• Reliable, adaptable, and self-motivated.
• Comfortable interacting with customers and the public.
• Previous communications, customer service, sales, retail, or promotional experience is a plus but not required.

Additional Information

• Competitive Salary: $53,000 – $59,000 per year.
• Full-time employment with a professional and collaborative team.
• Career growth and advancement opportunities.
• Professional development and ongoing learning opportunities.
• Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills.
• Exposure to a variety of marketing initiatives and business projects.
• Supportive environment that encourages creativity and new ideas.
• Opportunities to take on additional responsibilities as you grow within the organization.

Compensation:
$3,800-$3,800