Security Officer

Description


Pen Bay Hospital

Service/Maintenance Support
Req #: 98092


Pen Bay Hospital is a not-for-profit, Top Rural, Leapfrog Hospital Safety Score Graded and the largest community hospital in Midcoast Maine. Pen Bay Hospital operates as a family of services that also includes Pen Bay Physicians & Associates, Quarry Hill Retirement Community, and the Sussman House. Through these organizations, and with a staff of more than 100 outstanding physicians and more than 1,500 healthcare professionals, we are able to provide the people of Midcoast Maine with a continuum of both routine and specialty patient-centered medical services. Pen Bay Hospital is part of the Coastal Healthcare Alliance and the MaineHealth system.


Pen Bay Hospital is presently seeking a Security Officer to join their team!


Summary: This position consists of 40 hours per week, night shifts.

The Security Officer I helps maintain a safe and secure environment for patients, visitors, staff, and organizational assets through proactive patrols, incident response, policy enforcement, and customer service. The officer identifies and reports safety and security concerns, responds to emergencies, and utilizes de-escalation techniques to manage behavioral incidents. When necessary, the Security Officer I assists clinical staff in the safe management of disruptive or combative individuals using approved physical intervention techniques consistent with training and policy.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or equivalent preferred. IAHSS Basic certification required within one year of hire.
2. License/Certifications: Valid Driver's license required based on role and location. BLS certification required within 30 days of hire; Crisis Prevention Intervention (CPI) (or equivalent) NIMS 100/200/700 (as applicable); and proficiency with assigned equipment required within 30 days.
3. Experience: Prior experience in hospital safety, security, or a related field preferred. Basic computer efficiency and ability to learn and operate security-related systems and equipment.
4. Additional Skills/Requirements Required: Must be 18 years or older; Ability to respond to behavioral emergencies and assist clinical staff in maintaining a safe environment through the application of trained physical intervention techniques when required. Required to wear assigned security and safety equipment, including a protective vest, for extended periods during scheduled shifts.
5. Additional Skills/Requirements Preferred: Demonstrated customer service, communication, and conflict- resolution skills. Ability to maintain composure, exercise sound judgment, and interact effectively with patients, visitors, and external agencies in stressful situations.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.


We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.


The pay range for this position is $20.27 to $24.36 per hour.


Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).


In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.


If you have questions about this role, please contact [email protected]


Hiring Scam Alert


MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected] .


Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.