Nursing Supervisor- Bucks County Cardiology (Physicians Practice)

Clinical Supervisor

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Under general direction, provides frequent nursing care of patients; plans and oversees departmental staff nursing activities, ensuring customer satisfaction and adherence to policies, procedures, standards, and regulations. In addition to oversight and supervision of the clinical area, the clinical supervisor will maintain competency in all aspects of the Nursing and Medical Assistant position and provide coverage when needed due to staffing and office schedule changes.

Responsibilities:

• Actively supervises and supports departmental and organizational quality initiatives and goals.
• Plans, organizes, and oversees staff to provide patient care; evaluates care and ensures customer satisfaction; oversees the departments daily staffing requirements; orients clinical staff to their job responsibilities; provides leadership in clinical problem solving.
• Generates daily, weekly, and monthly schedule of clinical team to meet the needs of the scheduling needs of the practice. Adjusts schedule as necessary for office and staffing changes (i.e. additional office hours,) and fills clinically as needed.
• Assists with staff recruitment; ensures an orientation plan for new staff members and provides timely feedback; evaluates and schedules in-services/training as needed; serves as liaison with physicians.
• Generates and performs clinical team evaluations in a timely manner.
• Performs disciplinary measures as appropriate, in accordance with patient safety policies and protocols, attendance policy, etc.
• Assists patients with obtaining financial assistance for specialty medications.
• Identifies professional goals, which reflect own strengths and weaknesses and seeks assistance for improvement of performance.
• Schedules and attends meetings/in-services according to department standards.
• Supports and participates in department, hospital, and evidence-based care quality initiatives, including core measures.
• Participates as a team member or in workgroups on department, hospital and/or ISLT evidence-based care quality initiatives.
• Responsible for ordering/ restocking supplies.
• Ensure equipment is accounted for and working appropriately, ensures code carts are inspected daily and within expiration dates.
• Obtains and maintains AHA BLS and ACLS certifications, obtains and maintains IV certification.
• Promotes patient safety through adherence to protocols, policies, procedures, evidence-based guidelines and Joint Commission National Patient Safety Goals.
• Analyzes data and responds to unusual/undesirable clinical status by consulting appropriate healthcare team members, including Rapid Response Team, and taking appropriate action in a timely manner.
• Maintains equipment in good working order, reports equipment failure, and initiates corrective action.
• Safely administers medications and treatments as ordered according to hospital policy and formulary using the appropriate principles of safe medication administration, 2 patient identifiers.
• Safely handles various types of drugs and body fluids using knowledge of appropriate standard precautions.
• Assesses, plans, implements, documents, coordinates, and manages patient care according to department and hospital standards and giving consideration to age-specific accommodations.
• Maintains a computerized, evolving plan of care based on nursing assessment, the medical plan of care and patient need. The plan is initiated according to department standards.
• Provides patient care, which demonstrates a comprehensive knowledge of normal physiology and disease pathophysiology, appropriate nursing and medical interventions and a knowledge of the principles of growth and development over the lifespan.
• Implements patient post care based on evidence-based practice.
• Documents patient response to treatment and effectiveness of care.
• Ensures appropriate completion of chart and other documentation, including transcription and implementation of physician orders, and computer entry. Actively counsels clinical team as appropriate for missed documentation.
• Ensures that no unapproved abbreviations are used when documenting on patients medical record.
• In collaboration with the physicians able to intervene as appropriate to prevent complications.
• Implements nursing/physician orders that result in achievement of patient, nursing, and physician goals. Evaluates, revises, and improves patient care using creative strategies, current research findings, and consideration of age-specific accommodations.
• Demonstrates initiative and self-direction in completion of assigned responsibilities in accordance with department needs.
• Performs selected therapeutic interventions and diagnostic procedures according to department standards as ordered to include but not limited to: point of care testing, administration of IV Lasix as ordered by provider, initiation and maintenance of oxygen therapy, 12-lead ECG, code cart check to be completed at beginning of shift, 2 patient identifiers will be utilized before performing these interventions and/or procedures.
• Assists patients physically by providing physical support through pushing, pulling, lifting, reaching, turning, kneeling, standing, sitting and balancing, and psychologically by providing emotional intervention.
• Demonstrates ability to perform with clinical proficiency in crises and medical emergencies.
• Communicates and collaborates with patients, physicians, family members, and other health care disciplines in order to achieve excellence in patient care.
• Utilizes effective interpersonal skills including interaction with staff through understanding, talking, hearing, seeing and listening.
• Involves patient/significant other in all aspects of the plan of care, serving as advocate when necessary.
• Consistently and continuously communicates, consults and shares pertinent information regarding changes in patient status and patient care.
• Uses interpersonal communication techniques that show a willingness to accept and give constructive feedback for the purpose of promoting professional excellence.
• Effectively communicates pertinent patient/significant other information during hand off of care or between departments report according to SBAR standards.
• Demonstrates leadership skills in team building and interpersonal relationships to create a cohesive and productive environment.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work.

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.