Medical Billing & Collections Specialist

Medical Billing & Collections Specialist | Full-time | Remote

At H2 Health, we understand that efficient billing and collections are vital to ensuring our patients receive the best care without financial barriers. Join H2 Health's revenue cycle team, where accuracy and efficiency drive our mission to support outstanding healthcare delivery. At H2 Health, we're clinician-led and people-focused, with a commitment to clean systems, clear expectations, and no-nonsense transparency. If you're passionate about supporting patient care behind the scenes, this is your opportunity to make a difference.

Your Role:

In this role, you'll be responsible for overseeing the entire billing lifecycle, from claim submission through collections, while maintaining strong communication with patients and payers.

• Submit timely and accurate medical claims to third-party payers (including Medicare, Medicaid, and commercial insurances)
• Process billing for Physical Therapy (PT) and Applied Behavior Analysis (ABA) services across multiple locations
• Monitor and follow up on outstanding accounts receivable to ensure prompt payment
• Research and resolve billing issues, denials, and rejected claims
• Post patient payments, refunds, and adjustments; ensure proper ledger documentation
• Maintain detailed notes in patient accounts per internal policy and billing procedures
• Respond to patient or payer inquiries related to account balances
• Support clean claim processes by flagging fee schedule discrepancies or data entry errors
• Collaborate with internal teams to clarify documentation, authorizations, and payer requirements
• Maintain compliance with HIPAA and internal confidentiality standards