Medical Receptionist - Bilingual- Lakeland

MaxHealth in Lakeland is looking to hire a full-time Front Office Representative to assist with check-in and check-out functions, collecting co-payments, scheduling patients, answering phones, and provide excellent customer service overall. Have you been searching for a healthcare company that will value your contributions? You might just be perfect for this position if you thrive in a fast-paced environment are compassionate, service-oriented and can multitask with ease!

This healthcare position earns a competitive wage, depending on experience. We provide fantastic benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)!

Location: Griffin Road, Lakeland

Candidates must be bilingual English/Spanish candidates to be considered for this position. EMR experience and 2+ years' experience in a medical office setting preferred. eClinicalworks experience a plus.

Starting Salary $17.00 an hour. Monday-Friday 8am-5pm

If this sounds like the right patient care opportunity for you, apply today!

ABOUT MAXHEALTH

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures-for our patients and our people.

Founded in 2015, MaxHealth is a leading primary care platform focused on delivering high-quality, integrated, value-based care to adults and senior patients throughout Florida. Today, we support more than 70,000 value-based care patients through a growing network of more than 55 owned clinics and 30 affiliated practices across central and southern Florida.


Our success is driven by our people. MaxHealth is home to a diverse, multidisciplinary team of more than 700 employees-including primary care providers, specialists, clinical staff, and corporate professionals-who are united by a shared purpose: to make healthcare simpler, more compassionate, and more human.


We are proud to offer a workplace that supports career growth, internal advancement, and work-life balance , with regular weekday office hours and a strong commitment to employee well-being.


At MaxHealth, team members are encouraged to grow their skills, pursue leadership opportunities, and build long-term careers in an environment where their contributions truly matter.


MaxHealth also partners with like-minded independent providers, leveraging our platform to expand access to high-quality care while preserving the personalized relationships that define great medicine.

Our values guide everything we do: we are customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable. These values shape not only how we care for patients, but how we support one another as colleagues.

Our mission is simple: to deliver quality care, a simplified experience, and happiness-one patient, and one team member, at a time.


A DAY IN THE LIFE OF A FRONT OFFICE REPRESENTATIVE

As a Front Office Representative, you are directly involved in ensuring that we always deliver focused and empathetic patient care. You thrive in this patient-focused environment as you greet patients warmly upon arrival with compassion, schedule appointments, assist patients with any necessary forms or paperwork, and maintain confidentiality throughout daily tasks.


QUALIFICATIONS FOR A FRONT OFFICE REPRESENATIVE

• Strong interpersonal and communication skills and attention to detail.
• Knowledge of computer software programs including Word, Outlook, and Facility software systems required. EMR/EHR experience preferred.
• Knowledge of medical terminology is helpful.

#IND123