Bartender - Miko's

Job Description

Job Description

Bartender

SUPERVISOR: Miko’s Manager                                                                                   EXEMPT (Y/N): NO

CLASSIFICATION: Key Employee

SUMMARY:

Provide friendly, courteous beverage service and beverage preparation. Ensure all bar guests meet age requirements for the purchase of alcohol and/or tobacco. Proper beverage pouring and dispensing polices. Cash and credit card handling.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Ability to understand and comply with all departmental and company rules, regulations, policies and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge and greet all guests promptly.
• Maintain a clean, stock and organize bar including beverage cups and glassware and food service supplies as specified.
• Manage inventory and restock supplies.
• Bar custodian responsibilities along with cleaning and maintains all food prep and display equipment.
• Knowledge of POS system.
• Knowledge of cocktail and drink terminology and preparation.
• Insures correct cocktail/drink call list procedures.
• Prepares and serves menu items as specified.
• Provides service to guest ordering menu.
• Promotes positive customer relations, greets guests and creates friendly atmosphere.
• Handles cash, comps and credit transaction ensuring accuracy charges and returning the correct change.
• Adheres to all regulatory, departmental and casino policy and procedures.
• Ensures safety, cleanliness and customer satisfaction.
• Ability to describe all specials and meal items.
• Ability to take orders efficiently.
• Perform any other duties as assigned by management.

ACCESS TO SENSITIVE AREAS AND INFORMATION:

• POS System
• Guest credit card information

MINIMUM QUALIFICATION REQUIREMENTS

• Cash handling experience.
• High volume bartending experience.
• Minimum of (6) month’s customer service experience in a high volume operation required. (Casino experience preferred.)

• Ability to understand and comply with all departmental and company rules, regulations, policies and procedures.
• Must pose excellent communication skills.
• Ability to maintain confidentiality of sensitive information.
• Ability to work flexible schedules.
• Must successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
• Must be twenty-one (21) years of age.
• Valid driver’s license or state ID.
• Must be able to successfully pass a drug screen and the tribal gaming commission licensing.

TRIBAL PREFERENCE POLICY:

Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting, and separation from employment.  For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order:

• Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications.
• Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications.
• Enrolled members of other recognized tribes who satisfy the minimum job qualifications.
• Military Veterans.
• All others who satisfy the minimum job qualifications.

EDUCATION AND/OR EXPERIENCE:

• High School Diploma, General Education Degree (GED) required.
• Minimum one-year experience of hospitality industry experience in a high volume-high operation. (Casino/Restaurant experience preferred)

WORKING CONDITIONS:

• Requires being mobile 100% of time.                      
• Must be able to stand for extended periods.        
• Must be able to tolerate extensive background noises and still maintain calmness and courteousness.
• Require to lift/push or pull at least 55lbs, with the help of dolly or cart.
• Requires regular, consistent attendance. 
• Work area may be small with heavy production.
• Extended hours and irregular shifts may be required, nights, weekend, and holidays.
• Temperatures may vary associate will have constant contact with guests and other team members.

CERTIFICATE/LICENSE:

• Louisiana Responsible Vendors Server Permit