Claim Director

The Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines.Responsible for investigating; settling high exposure, high risk Employment Practices Claims, including class actionsEnsure high level of customer service and claim file quality.Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining and managing coverage counsel through trial, and developing and managing strategy for complex coverage litigation.Evaluating exposure through an in-depth analysis of legal and factual issues, retaining and managing litigation counsel through trial, developing and managing strategy for complex litigationAttending arbitrations, mediations, trials.Developing resolution strategies and negotiating settlements.Reviewing legal budgets and legal and third-party vendor’s bills.Presenting litigation strategy for complex litigation to senior claims management and underwriting staff.Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.Responsibilities:Day to day handling of substantial caseload of line of business claims.Confirms coverage of claims by reviewing policies and documents submitted in support of claims.Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.Directs and monitors assignments to experts and underlying defense counsel.Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.Travels to conferences, mediations, and trials as necessary.Qualifications:Ability to handle demanding caseload of claims pertaining to Employment Practices Liability and provide business support.Approximately 5- 7 years claims and/or legal experience in the EPL area including evaluating and resolving complex matters.Law degree preferred.Property & Casualty Adjusters licenses in required jurisdictions within 90 days of employment;Failure to obtain the licenses within 90 days will result in termination of employmentDesired TraitsAbility to work independently and assimilate learning materials on many different subjectsfrom various sources.Excellent interpersonal communications and negotiation skills.Ability to deal with customers in a professional manner.Authoritative knowledge of CHUBB coverage, products, services, and liabilities.Ability to self-motivate and self-starter.Ability to make independent decisions using CHUBB best practices for guidance.Excellent verbal and written communication skills.Strong interpersonal, negotiation and customer service skills.Capable of dealing with highly visible and demanding customers.Highly organized and able to respond to insureds and internal and external business partners in a timely manner.Must be able to effectively work in a team environment.If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. Full timePosting Date: 2026-07-24