General Manager

Overview As a SONIC Drive-In restaurant General Manager, you lead the team to deliver a clean, safe and efficient food service experience and ensure customers have an excellent experience. This is a full-time opportunity and offers benefits. Responsibilities Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance with the drive-in employee handbook, policies and practices Performs restaurant opening and/or closing duties Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels Monitors and maintains restaurant inventory levels; places orders for food, paper and other supplies within cost control procedures Completes and maintains all drive-in restaurant employment related records and payroll records Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times Immediately and respectfully resolves guest requests; reports guest complaints to the immediate supervisor and assists in resolving such complaints Interviews and hires restaurant crew and management team members to achieve proper staffing levels Prepares all necessary operational reports; develops appropriate action plans to resolve unfavorable financial and/or sales trends Develops and implements a marketing plan Qualifications Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, restaurant assistant general manager is helpful to your success at this job. #J-18808-Ljbffr ZippyApp - Recruitment Marketing