Director, Staff Engineer - Marketing & Sales

Overview Director, Staff Engineer - Marketing & Sales

As a Director, Staff Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.

You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Staff Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.

At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.

Staff Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.

About the Team
Business Cards & Payment's mission is to help businesses do more business - and the advent of Agentic AI offers massive new opportunities for BC&P to do so through real-time marketing and hyper personalized sales systems for business card customers.

We’re hiring a Staff Engineer who is ready to carve BC&P’s path towards an agentic future. Your mission will be to move BC&P beyond manual and reactive marketing and sales tools - helping us create our destination architecture for marketing platforms, build tools that help our sales teams be more effective, and help us lay the technical foundations of a real-time marketing strategy. You’ll make direct contributions in this role: both defining our long term technical strategy and hands on prototyping, launch, and scaling of agentic systems.

Example areas you’ll take on include:

• Real-time, hyper personalized marketing systems that accurately & explainably prospect and engage new business customers.

• Assistive technologies that arm our field agents with superhuman knowledge and context to grow deeper relationships and close more sales.

• Exploration of autonomous sales agents (AISDRs) that self-improve via RLAIF.

As a Staff Engineer, you will be a technical expert defining the future of our architecture, collaborating across Capital One to drive innovation and deliver the systems that produce step function growth for our business.

You will lead through direct technical contribution: prototyping new features and systems, acting as a trusted advisor for key technologies, shaping our future architecture & evaluating what systems to build vs buy, and sharing knowledge internally and externally. Additionally, you will promote engineering excellence, foster an inclusive environment, and deeply mentor the next generation of technical talent.

If you are ready to work on some of the most cutting edge problems in our business, provide thought leadership, and have meaningful business impact, come join us in our mission to change banking for good!

Key responsibilities:

• Rapidly prototype & assess new technologies that enable hyper personalized marketing and assistive field sales systems

• Partner with (& influence) our enterprise and card tech organizations to help Capital One develop the best agentic marketing & sales systems on the planet

• Establish and evangelize technical charters that will help the org more quickly adopt AI technologies

• Bridge the gap between our current systems and the future, ensuring that existing systems remain healthy and continue to serve the business

• Regularly clear roadblocks for developers across the org - with exceptional judgement for when to apply technical, process, or risk-acceptance solutions

• Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability

• Continue learning and injecting advanced technical knowledge into our community

• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community

• Provide architectural guidance and designs for large scale cross-domain programs

• Working with engineering teams to design and execute PoCs and hands-on code contribution/reviews where necessary

Basic Qualifications:

• Bachelor’s Degree

• At least 7 years of experience in software engineering and solution architecture

• At least 7 years of experience in enterprise architecture and design patterns

• At least 3 years of experience with AWS

Preferred Qualifications:

• Master's Degree in Computer Science or a related field

• 2+ years of experience working on applied and agentic AI systems

• Strong communication skills with the ability to translate "Agentic AI" concepts into business value

• 10+ years of experience in Cloud computing (AWS, Microsoft Azure, Google Cloud)

• 10+ years of experience coding in at least one of the following: Java, Python, Go, JavaScript, TypeScript, Swift

• 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $269,100 - $307,200 for Distinguished Engineer

Richmond, VA: $244,700 - $279,200 for Distinguished Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on us.fitly.work or via email at View email address on us.fitly.work . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to View email address on us.fitly.work

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).