Team Leader

A Team Leader (both Front of House and Back of House) is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Candidates must be willing to start as base-level team members, with the understanding that, upon demonstrating appropriate growth and performance, they will be promoted to a team leader role. This is a crucial part of the process which provides the time to earn the respect of the team and fully learn our important processes. Position Type Full-time and Part-time Our Benefits Include A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first‑hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Competitive pay Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant Assist in training of new hires, set the tone for a shift, and act as a role model for our team Be a friendly, encouraging team player Open and/or close, lead shifts, key holder Count drawers and finalize day Excellent communication skills, both written and spoken Qualifications and Requirements Smile Create and Maintain Eye Contact Speak Enthusiastically Make Emotional Connections with Guests Reliable transportation Ability to work in a fast‑paced environment Strong people skills with a desire to serve Team Members Strong commitment to superior customer service Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick‑fil‑A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own This job posting is for an opportunity at a Chick‑fil‑A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick‑fil‑A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick‑fil‑A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. #J-18808-Ljbffr Workstream